HERITAGE HALL-RICH CREEK
Certified for Medicare and Medicaid since 2003-12-01, HERITAGE HALL-RICH CREEK is a 120-bed nursing home in RICH CREEK, Virginia, averaging 101.5 residents a day.
Has HERITAGE HALL-RICH CREEK been cited for violations?
CMS lists 20 health-inspection deficiencies for HERITAGE HALL-RICH CREEK since 2019-01-28, 10 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2024-03-14.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2024-03-14 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| 2024-03-14 | F0641, F0684, F0755, F0756, F0759, F0810, F0842 | Ensure each resident receives an accurate assessment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-03-14 | F0847, F0848 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide a neutral and fair arbitration process and agree to arbitrator and venue. | C |
| 2021-12-09 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2021-12-09 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2019-01-28 | F0689, F0690, F0695, F0761, F0842 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2019-01-28 | F0622, F0623, F0625 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | C |
How is HERITAGE HALL-RICH CREEK staffed relative to the VA average?
| Measure | This facility | VA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.58368 | 3.75779 |
| Total nursing staff turnover (%) | 38.4 | 48.1 |
| Average number of residents per day | 101.5 | 99.5 |
Who owns HERITAGE HALL-RICH CREEK, and what chain is it in?
HERITAGE HALL-RICH CREEK is registered with CMS as For profit - Limited Liability company, operates under the legal business name RICH CREEK LIFE CARE, LLC. and belongs to the HERITAGE HALL chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | AMERICAN HEALTHCARE LLC | since 06/17/2022 |
| CORPORATE DIRECTOR | HOPKINS, WILLIAM | since 12/30/2013 |
| CORPORATE OFFICER | DALTON, ROBERT, EAST, THOMAS, GALLANT, CASSANDRA | since 07/11/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | AMERICAN HEALTHCARE LLC, DALTON, ROBERT, LAMBERT-MCDANIEL, SHARON | since 06/06/2025 |
| ADP OF THE SNF | AMERICAN HEALTHCARE LLC, DALTON, ROBERT, EAST, THOMAS, GALLANT, CASSANDRA, LAMBERT-MCDANIEL, SHARON, MADHOUN, MAZEN | since 04/21/2014 |
Were you or a family member harmed at HERITAGE HALL-RICH CREEK?