Rocky Mountain Care - Maple Dell
Rocky Mountain Care - Maple Dell is a 76-bed nursing home in Payson, Utah. CMS has certified it for Medicare and Medicaid since 1992-03-26. It averages 52.9 residents a day.
What harm was found in the violations cited at Rocky Mountain Care - Maple Dell?
CMS lists 80 health-inspection deficiencies for Rocky Mountain Care - Maple Dell since 2021-07-21, 13 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2026-05-05.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-05 | F0760 | Ensure that residents are free from significant medication errors. | G |
| 2024-08-28 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-08-28 | F0610, F0755, F0803, F0804, F0867, F0880, F0925 | Respond appropriately to all alleged violations. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2024-08-28 | F0609, F0697, F0761, F0801 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D |
| 2022-10-03 | F0690, F0697, F0725, F0745 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate pain management for a resident who requires such services. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide medically-related social services to help each resident achieve the highest possible quality of life. | G |
| 2022-10-03 | F0584, F0600, F0609, F0638, F0641, F0655, F0656, F0676, F0689, F0755, F0757, F0761, F0770, F0804, F0812, F0867, F0880, F0887 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Assure that each resident’s assessment is updated at least once every 3 months. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2022-10-03 | F0550, F0554, F0578, F0585, F0622, F0684, F0698, F0759, F0773, F0881, F0883, F0888 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Ensure staff are vaccinated for COVID-19 | D |
| 2021-07-21 | F0880 | Provide and implement an infection prevention and control program. | L |
| 2021-07-21 | F0801, F0882 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F |
| 2021-07-21 | F0550, F0561, F0563, F0584, F0623, F0636, F0655, F0680, F0725, F0726, F0732, F0755, F0756, F0757, F0759, F0760, F0812, F0835, F0842, F0867, F0885 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure the activities program is directed by a qualified professional. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Post nurse staffing information every day. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Report COVID19 data to residents and families. | E |
| 2021-07-21 | F0554, F0656, F0661, F0677, F0689, F0692, F0729, F0770, F0887 | Allow residents to self-administer drugs if determined clinically appropriate. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D |
How is Rocky Mountain Care - Maple Dell staffed relative to the UT average?
| Measure | This facility | UT average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.64187 | 4.07030 |
| Total nursing staff turnover (%) | 43.4 | 50.7 |
| Average number of residents per day | 52.9 | 60.9 |
Who owns Rocky Mountain Care - Maple Dell, and what chain is it in?
Rocky Mountain Care - Maple Dell is registered with CMS as For profit - Corporation, operates under the legal business name CANYONLANDS HEALTH CARE SPECIAL SERVICE DISTRICT and belongs to the ROCKY MOUNTAIN CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | CANYONLANDS HEALTH CARE SPECIAL SERVICE DISTRICT | since 04/01/2025 |
| MANAGING CONTROL - GOVERNING BODY | BANGERTE, NATHAN, BANGERTER, EDWARD, BANGERTER, JOHNATHAN, DARBY, MEGAN, GATHERUM, JASON, NEVES, COURTNEY, SNOWBALL, KELLY | since 06/23/2025 |
| CORPORATE DIRECTOR | BALLANTYNE, KENNETH, COOK, DANIEL, KNUTESON, TAWNY, LANGIANESE, JOETTE, TRUJILLO, CAMILLE | since 01/01/2022 |
| CORPORATE OFFICER | IRBY, MARTHA, LYMAN, COLETTE, MCCANDLESS, MELODIE | since 01/01/2022 |
| OPERATIONAL/MANAGERIAL CONTROL | DEJ PAYSON OPERATING LLC, PARSONS, WESTON, SCHELLENBERG, MATTHEW | since 02/13/2025 |
| ADP OF THE SNF | DEJ PAYSON OPERATING LLC, ROCKY MOUNTAIN CARE LLC, BANGERTER, EDWARD, BANGERTER, JOHNATHAN, PARSONS, WESTON, SCHELLENBERG, MATTHEW | since 04/15/2024 |
Were you or a family member harmed at Rocky Mountain Care - Maple Dell?