THE PLAZA AT LUBBOCK

Lubbock · TX · For profit - Corporation · STONEGATE SENIOR LIVING chain · 132 certified beds · CCN 676105 · HANSFORD COUNTY HOSPITAL DISTRICT


THE PLAZA AT LUBBOCK operates 132 certified beds in LUBBOCK, Texas. Its Medicare and Medicaid certification dates to 2006-07-05. It averages 101.2 residents a day.

What harm was found in the violations cited at THE PLAZA AT LUBBOCK?

CMS lists 40 health-inspection deficiencies for THE PLAZA AT LUBBOCK, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-01-08.

Survey dateTagDeficiencySeverity
2026-01-08F0584, F0804, F0812, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2026-01-08F0645, F0805PASARR screening for Mental disorders or Intellectual Disabilities / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D
2025-01-24F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2024-12-04F0580, F0760Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that residents are free from significant medication errors.D
2024-10-17F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-10-17F0602Protect each resident from the wrongful use of the resident's belongings or money.D
2024-10-11F0585, F0679, F0761, F0812, F0880Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide activities to meet all resident's needs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2024-10-11F0583, F0686Keep residents' personal and medical records private and confidential. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-09-05F0550, F0600Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-09-05F0580, F0690, F0771, F0842Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-04-24F0755, F0842Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.F
2024-04-24F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2023-11-10F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2023-09-29F0880Provide and implement an infection prevention and control program.E
2023-08-24F0804, F0812Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-08-24F0552, F0584, F0758, F0803, F0921Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2023-08-24F0550, F0690, F0814, F0908Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Dispose of garbage and refuse properly. / Keep all essential equipment working safely.D

Why was THE PLAZA AT LUBBOCK fined 3 times?

DateTypeAmount
2025-01-24Fine$16,149
2024-10-11Fine$8,824
2024-09-05Fine$13,621

Has THE PLAZA AT LUBBOCK had payment denied by Medicare?

Payment denial startLength in days
2025-02-253

How is THE PLAZA AT LUBBOCK staffed relative to the TX average?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day3.086073.38539
Total nursing staff turnover (%)60.955.3
Average number of residents per day101.275.8

Who owns THE PLAZA AT LUBBOCK, and what chain is it in?

THE PLAZA AT LUBBOCK is registered with CMS as For profit - Corporation, operates under the legal business name HANSFORD COUNTY HOSPITAL DISTRICT and belongs to the STONEGATE SENIOR LIVING chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTHANSFORD COUNTY HOSPITAL DISTRICTsince 02/27/2015
5% OR GREATER MORTGAGE INTERESTUMB BANK NATIONAL ASSOCIATIONsince 09/23/2021
CORPORATE OFFICERBAILEY, JONATHANsince 02/01/2010
OPERATIONAL/MANAGERIAL CONTROLPF LUBBOCK SNF OPS, LLC, STONEGATE SENIOR LIVING, LP, MAGNESS, KATHERINEsince 06/22/2022
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFCAMPBELL, SCOTT, CHANCE, JAMES, FISHER, JAMES, LANGDON, THOMAS, MCGEHEE, WILLIAM, TAYLOR, JOHNsince 12/05/2025
ADP OF THE SNFLIFETIME WELLNESS, LTD., MARTUS FINANCIAL SERVICES, INC., PF LUBBOCK SNF OPS, LLC, PHARMERICA DRUG SYSTEMS LLC, PRESERVATION FREEHOLD COMPANY, REHAB PRO LP, SANCTUARY LTC, LLC, STONEGATE SENIOR LIVING, LP, CORNETT, MELISSA, MAGNESS, KATHERINE, SKINNER, DEREKsince 08/27/2017

Were you or a family member harmed at THE PLAZA AT LUBBOCK?