Whispering Pines Lodge

Special Focus Facility candidate · CMS abuse icon · CCN 675386 · LONGVIEW III ENTERPRISES LLC · For profit - Corporation · CREATIVE SOLUTIONS IN HEALTHCARE chain · 116 certified beds · Gregg · TX


Whispering Pines Lodge is a 116-bed nursing home in Longview, Texas. CMS has certified it for Medicare and Medicaid since 1994-09-21. It averages 66.9 residents a day.

What harm was found in the violations cited at Whispering Pines Lodge?

CMS lists 60 health-inspection deficiencies for Whispering Pines Lodge, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-02-20.

Survey dateTagDeficiencySeverity
2026-02-20F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2026-02-02F0675Honor each resident's preferences, choices, values and beliefs.E
2026-02-02F0557, F0761, F0880, F0921Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2026-01-07F0558, F0680, F0839Reasonably accommodate the needs and preferences of each resident. / Ensure the activities program is directed by a qualified professional. / Employ staff that are licensed, certified, or registered in accordance with state laws.E
2026-01-07F0585, F0677, F0679, F0761, F0880, F0919Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2025-09-13F0600, F0689, F0725Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.K
2025-09-13F0580, F0693, F0697Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe, appropriate pain management for a resident who requires such services.J
2025-09-13F0880Provide and implement an infection prevention and control program.E
2025-09-13F0550, F0602, F0610Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Protect each resident from the wrongful use of the resident's belongings or money. / Respond appropriately to all alleged violations.D
2025-07-16F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-04-16F0558, F0689, F0919Reasonably accommodate the needs and preferences of each resident. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2025-03-29F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-03-10F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.J
2025-02-27F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-10-03F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.J
2024-10-03F0645, F0679, F0692, F0755, F0759, F0760PASARR screening for Mental disorders or Intellectual Disabilities / Provide activities to meet all resident's needs. / Provide enough food/fluids to maintain a resident's health. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors.E
2024-10-03F0655, F0656, F0677, F0695, F0813, F0880Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe and appropriate respiratory care for a resident when needed. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program.D
2024-09-04F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-10-04F0880Provide and implement an infection prevention and control program.D
2023-09-13F0550, F0558, F0656, F0677, F0680Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure the activities program is directed by a qualified professional.E
2023-09-13F0582, F0684, F0686, F0692, F0758, F0761, F0880Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2023-08-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D

Why was Whispering Pines Lodge fined 7 times?

DateTypeAmount
2026-02-20Fine$79,863
2025-09-13Fine$168,194
2025-07-16Fine$16,432
2025-03-10Fine$17,641
2025-03-10Fine$17,641
2025-02-27Fine$9,479
2024-10-03Fine$182,239

How is Whispering Pines Lodge staffed?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day3.424833.38539
Total nursing staff turnover (%)97.355.3
Average number of residents per day66.975.8

Who owns Whispering Pines Lodge, and what chain is it in?

Whispering Pines Lodge is registered with CMS as For profit - Corporation, operates under the legal business name LONGVIEW III ENTERPRISES LLC and belongs to the CREATIVE SOLUTIONS IN HEALTHCARE chain.

RoleOwnerAssociation date
W-2 MANAGING EMPLOYEEHUGGINS, LINDAsince 01/01/2019
OPERATIONAL/MANAGERIAL CONTROLCREATIVE SOLUTIONS IN HEALTHCARE INC, BLAKE, GARY, BLAKE, MALISAsince 01/01/2019

Were you or a family member harmed at Whispering Pines Lodge?