Vista Hills Health Care Center

El Paso · TX · For profit - Corporation · CREATIVE SOLUTIONS IN HEALTHCARE chain · 120 certified beds · CCN 455493 · EL PASO VIII ENTERPRISES, LLC


Vista Hills Health Care Center operates 120 certified beds in El Paso, Texas. Its Medicare and Medicaid certification dates to 1984-12-05. It averages 83.5 residents a day.

What harm was found in the violations cited at Vista Hills Health Care Center?

CMS lists 70 health-inspection deficiencies for Vista Hills Health Care Center, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-07-01.

Survey dateTagDeficiencySeverity
2026-07-01F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2026-04-30F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2026-04-30F0583Keep residents' personal and medical records private and confidential.D
2026-02-11F0695, F0761, F0812Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-02-11F0550, F0558, F0607, F0609, F0656, F0677Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-10-31F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-10-31F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-04-24F0580, F0755Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2025-01-14F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-11-21F0565, F0583, F0585, F0677, F0687, F0755, F0761, F0804, F0812, F0921Honor the resident's right to organize and participate in resident/family groups in the facility. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate foot care. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2024-09-17F0641Ensure each resident receives an accurate assessment.D
2024-08-02F0656, F0693Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2024-03-29F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2024-02-15F0686, F0761, F0880Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.E
2024-02-15F0580, F0656, F0684, F0842Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-02-15F0732Post nurse staffing information every day.C
2024-02-02F0604, F0755, F0773, F0812Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-01-05F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2024-01-05F0607, F0609, F0622Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.D
2023-12-20F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-10-19F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2023-10-19F0580, F0656Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-09-21F0656, F0679, F0690, F0755, F0812, F0880Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2023-09-21F0550, F0578, F0641, F0693, F0695, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-09-12F0558, F0677, F0690Reasonably accommodate the needs and preferences of each resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-08-24F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedE
2023-08-24F0689, F0690Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-08-24F0732Post nurse staffing information every day.C

Why was Vista Hills Health Care Center fined?

DateTypeAmount
2024-12-05Fine$40,465

Has Vista Hills Health Care Center had payment denied by Medicare?

Payment denial startLength in days
2025-01-0349

How is Vista Hills Health Care Center staffed?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day3.440663.38539
Total nursing staff turnover (%)95.855.3
Average number of residents per day83.575.8

Who owns Vista Hills Health Care Center, and what chain is it in?

Vista Hills Health Care Center is registered with CMS as For profit - Corporation, operates under the legal business name EL PASO VIII ENTERPRISES, LLC and belongs to the CREATIVE SOLUTIONS IN HEALTHCARE chain.

RoleOwnerAssociation date
CORPORATE DIRECTORHUGGINS, LINDAsince 02/23/2024
OPERATIONAL/MANAGERIAL CONTROLCREATIVE SOLUTIONS IN HEALTHCARE INC, BLAKE, MALISA, CLANTON, AUSTON, HUGGINS, LINDA, WILLIG, ZACHARYsince 02/23/2024
ADP OF THE SNFAMAKIRI, ONYEMA, CLANTON, AUSTON, EAMIGUEL, CHRISTOPHER, HUGGINS, LINDA, SANCHEZ, VIRGINIA, WILLIG, ZACHARYsince 02/23/2024

Were you or a family member harmed at Vista Hills Health Care Center?