Los Arcos Del Norte Care Center
Los Arcos Del Norte Care Center is a 124-bed nursing home in El Paso, Texas. CMS has certified it for Medicare and Medicaid since 2011-05-11. It averages 82.3 residents a day.
What harm was found in the violations cited at Los Arcos Del Norte Care Center?
CMS lists 72 health-inspection deficiencies for Los Arcos Del Norte Care Center since 2022-10-14, 60 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-08-22.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-08-22 | F0561, F0585, F0700, F0842 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-06-13 | F0656, F0842 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-06-13 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2025-03-14 | F0584, F0761, F0804, F0812, F0850, F0941, F0942, F0943, F0944, F0945, F0946, F0949 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Hire a qualified full-time social worker in a facility with more than 120 beds. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. / Provide training in compliance and ethics. / Provide behavior health training consistent with the requirements and as determined by a facility assessment. | E |
| 2025-03-14 | F0558, F0656, F0677, F0791, F0880 | Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide or obtain dental services for each resident. / Provide and implement an infection prevention and control program. | D |
| 2025-02-03 | F0584, F0700 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E |
| 2025-02-03 | F0641, F0656, F0689, F0755 | Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2024-08-23 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-08-23 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | C |
| 2024-07-11 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| 2024-05-22 | F0689, F0695, F0842 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-04-05 | F0684, F0689, F0880 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide and implement an infection prevention and control program. | D |
| 2023-12-08 | F0641, F0656, F0755, F0758, F0804, F0812, F0880 | Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2023-12-08 | F0552, F0561, F0563, F0690, F0693, F0695 | Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. | D |
| 2023-10-14 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2023-10-14 | F0558, F0656, F0690, F0812, F0842, F0880 | Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2023-10-14 | F0732 | Post nurse staffing information every day. | C |
| 2022-10-14 | F0675, F0684, F0695, F0755, F0812, F0814 | Honor each resident's preferences, choices, values and beliefs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. | E |
| 2022-10-14 | F0561, F0644, F0677, F0758, F0842, F0921 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
Why was Los Arcos Del Norte Care Center fined?
| Date | Type | Amount |
|---|---|---|
| 2026-05-21 | Fine | $14,130 |
How is Los Arcos Del Norte Care Center staffed relative to the TX average?
| Measure | This facility | TX average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.30529 | 3.38539 |
| Total nursing staff turnover (%) | 40.8 | 55.3 |
| Average number of residents per day | 82.3 | 75.8 |
Who owns Los Arcos Del Norte Care Center?
Los Arcos Del Norte Care Center is registered with CMS as Government - Hospital district, operates under the legal business name ANSON HOSPITAL DISTRICT.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | ANSON HOSPITAL DISTRICT | since 04/01/2019 |
| CORPORATE OFFICER | HAYNES, BILLIE | since 04/01/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | REGENCY IHS OF EL PASO, LONG, JONATHAN | since 03/17/2025 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | FORMAN, MURRAY | since 11/25/2025 |
| ADP OF THE SNF | FUNDAMENTAL ADMINISTRATIVE SERVICES LLC, FUNDAMENTAL CLINICAL AND OPERATIONAL SERVICES, LLC, BURGOS, JOSE, LONG, JONATHAN | since 01/05/2024 |
Were you or a family member harmed at Los Arcos Del Norte Care Center?