Franklin Heights Nursing & Rehabilitation

El Paso · TX · For profit - Partnership · CREATIVE SOLUTIONS IN HEALTHCARE chain · 132 certified beds · CCN 675479 · WEST WHARTON COUNTY HOSPITAL DISTRICT


Franklin Heights Nursing & Rehabilitation operates 132 certified beds in El Paso, Texas. Its Medicare and Medicaid certification dates to 1995-03-01. It averages 99.1 residents a day.

What harm was found in the violations cited at Franklin Heights Nursing & Rehabilitation?

CMS lists 78 health-inspection deficiencies for Franklin Heights Nursing & Rehabilitation since 2023-03-29, 68 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-07-01.

Survey dateTagDeficiencySeverity
2026-07-01F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.D
2026-03-27F0558, F0695Reasonably accommodate the needs and preferences of each resident. / Provide safe and appropriate respiratory care for a resident when needed.D
2026-01-09F0558, F0607, F0850Reasonably accommodate the needs and preferences of each resident. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Hire a qualified full-time social worker in a facility with more than 120 beds.E
2025-11-26F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D
2025-11-25F0656, F0755, F0760Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors.D
2025-07-24F0559, F0574, F0677, F0812, F0842, F0925Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / The resident has the right to receive notices in a format and a language he or she understands. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2025-07-24F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.B
2024-08-08F0550, F0558, F0690, F0695Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed.D
2024-05-31F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-05-31F0550, F0695, F0732, F0755, F0761, F0880, F0908Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide safe and appropriate respiratory care for a resident when needed. / Post nurse staffing information every day. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely.E
2024-05-31F0607, F0609, F0610, F0636, F0656, F0677, F0686, F0690, F0694, F0697, F0835, F0925Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2024-05-16F0558, F0849Reasonably accommodate the needs and preferences of each resident. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D
2024-03-20F0609, F0684Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-02-17F0607, F0609, F0610Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.K
2024-02-17F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-02-17F0550, F0558, F0690, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-01-22F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-01-22F0584, F0641, F0656Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E
2024-01-22F0561, F0583, F0609, F0610, F0655, F0695Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Keep residents' personal and medical records private and confidential. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide safe and appropriate respiratory care for a resident when needed.D
2023-09-19F0880Provide and implement an infection prevention and control program.E
2023-09-19F0656, F0695Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed.D
2023-08-04F0656, F0849Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D
2023-03-29F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-03-29F0656, F0677, F0684, F0692, F0755, F0805, F0806Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.E
2023-03-29F0550, F0637Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Assess the resident when there is a significant change in conditionD

Why was Franklin Heights Nursing & Rehabilitation fined 2 times?

DateTypeAmount
2024-01-22Fine$167,062
2024-01-22Fine$24,441

Has Franklin Heights Nursing & Rehabilitation had payment denied by Medicare?

Payment denial startLength in days
2024-02-1733

How is Franklin Heights Nursing & Rehabilitation staffed relative to the TX average?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day3.065303.38539
Total nursing staff turnover (%)96.255.3
Average number of residents per day99.175.8

Who owns Franklin Heights Nursing & Rehabilitation, and what chain is it in?

Franklin Heights Nursing & Rehabilitation is registered with CMS as For profit - Partnership, operates under the legal business name WEST WHARTON COUNTY HOSPITAL DISTRICT and belongs to the CREATIVE SOLUTIONS IN HEALTHCARE chain.

RoleOwnerAssociation date
MANAGING CONTROL - GOVERNING BODYBOWERS, SEAN, CISNEROS, ALFRED, COBB, TRAVIS, COOPER, STEPHEN, HARDIN, SHERRIE, KERZEE, RICHARD, KORENEK, PATRICIA, SOECHTING, PAUL, STRACK, JOEsince 02/11/2022
CORPORATE DIRECTORHUGGINS, LINDA, WILLIG, ZACHARYsince 01/01/2025
CORPORATE OFFICERTHOMPSON, JOHNNYsince 01/01/2024
OPERATIONAL/MANAGERIAL CONTROLEL PASO I ENTERPRISES, LLC, BLAKE, GARY, BLAKE, MALISAsince 09/01/2022
ADP OF THE SNFEL PASO I ENTERPRISES, LLC, BLAKE, GARY, CIUBUC, RADU, LOZANO, FABIANAsince 01/01/2025

Were you or a family member harmed at Franklin Heights Nursing & Rehabilitation?