THE PLAZA AT RICHARDSON
Certified for Medicare and Medicaid since 2006-03-23, THE PLAZA AT RICHARDSON is a 124-bed nursing home in RICHARDSON, Texas, averaging 90.7 residents a day.
Has THE PLAZA AT RICHARDSON been cited for violations?
CMS lists 37 health-inspection deficiencies for THE PLAZA AT RICHARDSON since 2023-03-23, 21 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-01-07.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-07 | F0755, F0880, F0919 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2025-06-26 | F0812, F0925 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2025-06-26 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2025-06-26 | F0584, F0690, F0694, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide and implement an infection prevention and control program. | D |
| 2025-05-13 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| 2024-09-27 | F0624, F0660 | Prepare residents for a safe transfer or discharge from the nursing home. / Plan the resident's discharge to meet the resident's goals and needs. | E |
| 2024-09-05 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| 2024-05-09 | F0755, F0812 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-05-09 | F0689, F0880, F0550 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide and implement an infection prevention and control program. / Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-04-04 | F0609, F0656 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2023-03-23 | F0803, F0812 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-03-23 | F0679, F0680, F0727, F0756, F0758, F0759, F0842, F0850, F0880 | Provide activities to meet all resident's needs. / Ensure the activities program is directed by a qualified professional. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Hire a qualified full-time social worker in a facility with more than 120 beds. / Provide and implement an infection prevention and control program. | E |
| 2023-03-23 | F0550, F0755, F0761, F0805 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| 2023-03-23 | F0732 | Post nurse staffing information every day. | C |
How is THE PLAZA AT RICHARDSON staffed relative to the TX average?
| Measure | This facility | TX average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.01652 | 3.38539 |
| Total nursing staff turnover (%) | 95.3 | 55.3 |
| Average number of residents per day | 90.7 | 75.8 |
Who owns THE PLAZA AT RICHARDSON?
THE PLAZA AT RICHARDSON is registered with CMS as For profit - Limited Liability company, operates under the legal business name DALLAS COUNTY HOSPITAL DISTRICT.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | DALLAS COUNTY HOSPITAL DISTRICT | since 02/27/2015 |
| MANAGING CONTROL - GOVERNING BODY | BING, ERIC, CASTANEDA, EDMUNDO, CERISE, FREDERICK, CRYER, BYRON, FURNISS, TODD, GONZALEZ, REINA, HALL, VINCENT, MIGUEZ, RAMON, MINNER, FARIDA, PALACIOS, ELIZABETH, PETTY, MARJORIE, PROCTOR, JOHN, SUTTER, LISA | since 01/10/2022 |
| CORPORATE DIRECTOR | CASTANEDA, EDMUNDO, HUGGINS, LINDA, WILLIG, ZACHARY | since 01/10/2022 |
| CORPORATE OFFICER | CERISE, FREDERICK | since 02/27/2015 |
| OPERATIONAL/MANAGERIAL CONTROL | RICHARDSON I ENTERPRISES, LLC, BLAKE, GARY, BLAKE, MALISA | since 07/01/2024 |
| ADP OF THE SNF | RICHARDSON I ENTERPRISES, LLC, BLAKE, GARY, HASSAN, SYED, MIRZA, MUHAMMAD | since 07/01/2024 |
Were you or a family member harmed at THE PLAZA AT RICHARDSON?