Five Points at Lake Highlands Nursing and Rehab
Five Points at Lake Highlands Nursing and Rehab is a 280-bed nursing home in Dallas, Texas. CMS has certified it for Medicare and Medicaid since 1990-10-04. It averages 173.8 residents a day.
What harm was found in the violations cited at Five Points at Lake Highlands Nursing and Rehab?
CMS lists 53 health-inspection deficiencies for Five Points at Lake Highlands Nursing and Rehab, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-26.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-26 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2026-03-31 | F0657, F0677, F0804, F0809, F0812 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2026-03-31 | F0656, F0695, F0755, F0761, F0880 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2025-12-11 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2025-12-11 | F0580, F0584, F0677, F0849, F0914 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide bedrooms that don't allow residents to see each other when privacy is needed. | D |
| 2025-11-06 | F0677, F0880 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program. | D |
| 2025-09-19 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | J |
| 2025-07-08 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2025-07-08 | F0677, F0761 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2025-05-14 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2025-05-14 | F0656, F0677, F0678 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D |
| 2025-01-23 | F0609, F0755 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| 2024-12-10 | F0812, F0880 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2024-12-10 | F0584, F0645, F0656, F0677, F0690, F0761, F0805 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| 2024-12-06 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2024-12-06 | F0583, F0880 | Keep residents' personal and medical records private and confidential. / Provide and implement an infection prevention and control program. | D |
| 2024-06-03 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2024-05-18 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | E |
| 2024-01-20 | F0584, F0677 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| 2024-01-20 | F0550, F0689 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2023-11-07 | F0689, F0926 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Have policies on smoking. | E |
| 2023-11-07 | F0693, F0759, F0880 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. | D |
| 2023-10-11 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
Why was Five Points at Lake Highlands Nursing and Rehab fined 5 times?
| Date | Type | Amount |
|---|---|---|
| 2025-12-11 | Fine | $16,149 |
| 2025-09-19 | Fine | $10,361 |
| 2025-07-08 | Fine | $15,143 |
| 2024-05-18 | Fine | $8,985 |
| 2023-10-11 | Fine | $7,511 |
How is Five Points at Lake Highlands Nursing and Rehab staffed relative to the TX average?
| Measure | This facility | TX average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.35902 | 3.38539 |
| Total nursing staff turnover (%) | 64.0 | 55.3 |
| Average number of residents per day | 173.8 | 75.8 |
Who owns Five Points at Lake Highlands Nursing and Rehab, and what chain is it in?
Five Points at Lake Highlands Nursing and Rehab is registered with CMS as For profit - Limited Liability company, operates under the legal business name WEST WHARTON COUNTY HOSPITAL DISTRICT and belongs to the CREATIVE SOLUTIONS IN HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | BOWERS, SEAN, CISNEROS, ALFRED, COBB, TRAVIS, COOPER, STEPHEN, HARDIN, SHERRIE, KERZEE, RICHARD, KORENEK, PATRICIA, SOECHTING, PAUL, STRACK, JOE | since 02/11/2022 |
| CORPORATE DIRECTOR | HUGGINS, LINDA, WILLIG, ZACHARY | since 01/01/2025 |
| CORPORATE OFFICER | THOMPSON, JOHNNY | since 01/01/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | DALLAS I ENTERPRISES, BLAKE, GARY, BLAKE, MALISA, FULLER, ELISE, SILVA, PHILLIP | since 01/01/2025 |
| ADP OF THE SNF | DALLAS I ENTERPRISES, BLAKE, GARY, FULLER, ELISE, SILVA, PHILLIP | since 01/01/2025 |
Were you or a family member harmed at Five Points at Lake Highlands Nursing and Rehab?