The Healthcare Resort of Plano

Collin · TX · Non profit - Other · THE ENSIGN GROUP chain · 70 certified beds · CCN 676395 · OAK POINT HEALTHCARE INC


The Healthcare Resort of Plano operates 70 certified beds in Plano, Texas. Its Medicare and Medicaid certification dates to 2016-05-12. It averages 64.7 residents a day.

What harm was found in the violations cited at The Healthcare Resort of Plano?

CMS lists 25 health-inspection deficiencies for The Healthcare Resort of Plano since 2023-02-23, 17 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-12-02.

Survey dateTagDeficiencySeverity
2025-12-02F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E
2025-06-26F0695, F0761, F0880Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.E
2025-06-26F0583, F0656, F0690Keep residents' personal and medical records private and confidential. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-10-09F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2024-09-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-05-16F0698, F0755, F0761, F0880Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.E
2024-05-16F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2023-11-16F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2023-09-05F0684, F0880Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program.D
2023-02-23F0694, F0804, F0809, F0812Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-02-23F0758, F0761, F0880Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2023-02-23F0732Post nurse staffing information every day.C

Why was The Healthcare Resort of Plano fined 2 times?

DateTypeAmount
2024-09-10Fine$8,995
2023-11-16Fine$7,443

Has The Healthcare Resort of Plano had payment denied by Medicare?

Payment denial startLength in days
2023-12-2012

How is The Healthcare Resort of Plano staffed?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day3.815023.38539
Total nursing staff turnover (%)54.855.3
Average number of residents per day64.775.8

Who owns The Healthcare Resort of Plano, and what chain is it in?

The Healthcare Resort of Plano is registered with CMS as Non profit - Other, operates under the legal business name OAK POINT HEALTHCARE INC and belongs to the THE ENSIGN GROUP chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTKEYSTONE CARE LLCsince 10/21/2013
INDIRECT OWNERSHIP INTERESTTHE ENSIGN GROUP INCsince 05/12/2016
MANAGING CONTROL - GOVERNING BODYNICCUM, KEVIN, PARK, KENsince 01/31/2017
CORPORATE DIRECTORWILSON, EDWARDsince 02/01/2025
CORPORATE OFFICERASHTON, ANDREW, BURNAM, SOON, KEETCH, CHAD, SATO, AMIsince 01/01/2022
OPERATIONAL/MANAGERIAL CONTROLNICCUM, KEVIN, PARK, KENsince 01/31/2017
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFPORT, BARRYsince 06/18/2025
ADP OF THE SNFENSIGN SERVICES INC, WELLTOWER OP, LLC, NICCUM, KEVIN, PARK, KENsince 04/26/2016

Were you or a family member harmed at The Healthcare Resort of Plano?