Golden Palms Rehabilitation and Retirement

CCN 455672 · SANTIAGO HEALTHCARE LLC · For profit - Limited Liability company · THE ENSIGN GROUP chain · 60 certified beds · Cameron · TX


Golden Palms Rehabilitation and Retirement is a 60-bed nursing home in Harlingen, Texas. CMS has certified it for Medicare and Medicaid since 1986-11-10. It averages 47.3 residents a day.

What harm was found in the violations cited at Golden Palms Rehabilitation and Retirement?

CMS lists 23 health-inspection deficiencies for Golden Palms Rehabilitation and Retirement, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-13.

Survey dateTagDeficiencySeverity
2026-05-13F0755, F0842Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-04-15F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2026-04-15F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D
2026-04-11F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-02-20F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-12-10F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.E
2025-05-15F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-05-08F0692Provide enough food/fluids to maintain a resident's health.E
2025-05-08F0641, F0842Ensure each resident receives an accurate assessment. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-04-15F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-01-25F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-01-25F0686, F0695, F0761Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-11-21F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-06-25F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-06-25F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-02-23F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.D
2023-11-09F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2023-11-09F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2023-10-19F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D

Why was Golden Palms Rehabilitation and Retirement fined 3 times?

DateTypeAmount
2025-01-25Fine$9,113
2024-06-25Fine$2,867
2024-02-23Fine$4,017

How is Golden Palms Rehabilitation and Retirement staffed?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day3.436353.38539
Total nursing staff turnover (%)47.855.3
Average number of residents per day47.375.8

Who owns Golden Palms Rehabilitation and Retirement, and what chain is it in?

Golden Palms Rehabilitation and Retirement is registered with CMS as For profit - Limited Liability company, operates under the legal business name SANTIAGO HEALTHCARE LLC and belongs to the THE ENSIGN GROUP chain.

RoleOwnerAssociation date
MANAGING CONTROL - GOVERNING BODYBURNAM, SOON, GUZMAN, NEFIsince 04/16/2019
CORPORATE OFFICERASHTON, ANDREW, BURNAM, SOON, BURTON, SPENCER, CHRISTENSEN, CHRISTOPHER, KEETCH, CHAD, PORT, BARRY, SNAPPER, SUZANNE, WITTEKIND, BEVERLYsince 04/16/2019
OPERATIONAL/MANAGERIAL CONTROLGUZMAN, NEFIsince 06/01/2019
ADP OF THE SNFENSIGN SERVICES INC, STANDARD BEARER HEALTHCARE OP, LP, THE ENSIGN GROUP INC, TREASURE HILLS HEALTH HOLDINGS LLC, GUZMAN, NEFIsince 01/01/2022

Were you or a family member harmed at Golden Palms Rehabilitation and Retirement?