WINDSOR MISSION OAKS

CCN 675409 · VAL VERDE COUNTY HOSPITAL DISTRICT · Non profit - Other · WELLSENTIAL HEALTH chain · 150 certified beds · Bexar · TX


WINDSOR MISSION OAKS is a 150-bed nursing home in SAN ANTONIO, Texas. CMS has certified it for Medicare and Medicaid since 1994-10-20. It averages 123.1 residents a day.

What harm was found in the violations cited at WINDSOR MISSION OAKS?

CMS lists 37 health-inspection deficiencies for WINDSOR MISSION OAKS since 2023-03-31, 26 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-12.

Survey dateTagDeficiencySeverity
2026-06-12F0880Provide and implement an infection prevention and control program.D
2025-06-27F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-06-27F0690, F0726, F0761, F0880, F0921, F0925Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2025-06-27F0552, F0657, F0693Ensure that residents are fully informed and understand their health status, care and treatments. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D
2024-05-23F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2024-05-08F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-05-08F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-05-08F0761, F0921, F0925, F0942, F0943Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.E
2024-05-08F0558, F0583, F0690, F0726, F0758, F0880Reasonably accommodate the needs and preferences of each resident. / Keep residents' personal and medical records private and confidential. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide and implement an infection prevention and control program.D
2023-03-31F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-03-31F0578, F0689, F0925Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2023-03-31F0583, F0640, F0641, F0656, F0690, F0849Keep residents' personal and medical records private and confidential. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D
2023-03-31F0814Dispose of garbage and refuse properly.C

Why was WINDSOR MISSION OAKS fined?

DateTypeAmount
2024-05-08Fine$10,842

How is WINDSOR MISSION OAKS staffed relative to the TX average?

MeasureThis facilityTX average
Total nurse staffing hours per resident per day2.742933.38539
Total nursing staff turnover (%)23.255.3
Average number of residents per day123.175.8

Who owns WINDSOR MISSION OAKS, and what chain is it in?

WINDSOR MISSION OAKS is registered with CMS as Non profit - Other, operates under the legal business name VAL VERDE COUNTY HOSPITAL DISTRICT and belongs to the WELLSENTIAL HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTVAL VERDE COUNTY HOSPITAL DISTRICTsince 04/01/2022
DIRECT OWNERSHIP INTERESTREGENCY IHS OF WINDSOR MISSION OAKS, LLCsince 04/01/2022
INDIRECT OWNERSHIP INTERESTCSV RHEA MANAGEMENT HOLDCO, LLC, DWD TX HOLDINGS LLC, JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC, REG HG OPCO 1, LLC, REG HG OPCO LLC, REG OPERATOR HOLDCO LLC, REGENCY INTEGRATED HEALTH SERVICES LLC, REGENCY TEXAS HOLDINGS LLCsince 04/01/2022
MANAGING CONTROL - GOVERNING BODYBAIRD, DANIEL, CLAPP, BARBARA, CORTESE, DAREN, DIAZ, CRIS, GIBSON, PATRICIA, JURADO, JORGE, MANDELBAUM, ELLIOT, OTAZO, JULIO, PALMER, ROBINsince 01/01/2025
CORPORATE OFFICERJURADO, JORGEsince 10/13/2023
OPERATIONAL/MANAGERIAL CONTROLREGENCY IHS OF WINDSOR MISSION OAKS, LLC, REGENCY INTEGRATED HEALTH SERVICES LLC, VAL VERDE COUNTY HOSPITAL DISTRICT, DEKOWSKI, DONOVAN, RAMIREZ, HERMELINDOsince 04/01/2022
ADP OF THE SNF300 S ROOSEVELT AVENUE LLC, REGENCY IHS CLINICAL CONSULTING, LLC, REGENCY IHS MASTER TENANT LLC, REGENCY IHS OF WINDSOR MISSION OAKS, LLC, REGENCY IHS REHAB LLC, REGENCY INTEGRATED HEALTH SERVICES LLC, VAL VERDE COUNTY HOSPITAL DISTRICT, DEKOWSKI, DONOVAN, DIAZ, CHRISTOPER, GIVENS, LAURA, JOHNSON, NICHOLAS, RAMIREZ, HERMELINDOsince 01/01/2025

Were you or a family member harmed at WINDSOR MISSION OAKS?