SORRENTO
SORRENTO, in SAN ANTONIO, Texas, holds 112 certified beds and has been certified for Medicare and Medicaid since 2015-01-21, averaging 104.0 residents a day.
Has SORRENTO been cited for violations?
CMS lists 50 health-inspection deficiencies for SORRENTO since 2023-06-02, 47 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-05-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-19 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D |
| 2025-11-30 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| 2025-08-22 | F0640, F0698, F0726, F0809 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E |
| 2025-08-22 | F0550, F0578, F0584, F0656, F0760, F0761, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2025-07-17 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-07-17 | F0656, F0689, F0695, F0810 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| 2025-06-20 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| 2025-06-20 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| 2025-05-21 | F0755, F0842 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2024-07-26 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-07-26 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E |
| 2024-07-26 | F0641, F0656, F0657, F0761, F0814, F0842, F0925 | Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Dispose of garbage and refuse properly. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| 2024-07-19 | F0578, F0620, F0644, F0655, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-07-05 | F0623, F0626 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D |
| 2024-06-28 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2024-04-05 | F0623, F0660, F0839 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Plan the resident's discharge to meet the resident's goals and needs. / Employ staff that are licensed, certified, or registered in accordance with state laws. | E |
| 2024-04-05 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
| 2024-03-13 | F0695, F0712, F0880 | Provide safe and appropriate respiratory care for a resident when needed. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Provide and implement an infection prevention and control program. | D |
| 2023-11-10 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2023-06-02 | F0582, F0640, F0880 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide and implement an infection prevention and control program. | D |
How is SORRENTO staffed?
| Measure | This facility | TX average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.55038 | 3.38539 |
| Total nursing staff turnover (%) | 55.2 | 55.3 |
| Average number of residents per day | 104.0 | 75.8 |
Who owns SORRENTO, and what chain is it in?
SORRENTO is registered with CMS as For profit - Limited Liability company, operates under the legal business name HAMILTON COUNTY HOSPITAL DISTRICT and belongs to the CANTEX CONTINUING CARE chain.
| Role | Owner | Association date |
|---|---|---|
| CORPORATE OFFICER | HOOPER, GRADY | since 12/01/2015 |
| OPERATIONAL/MANAGERIAL CONTROL | SORRENTO CONTINUING CARE CENTER LTD. CO., EVANS, ROBERT | since 03/01/2023 |
| ADP OF THE SNF | SORRENTO CONTINUING CARE CENTER LTD. CO., EVANS, ROBERT, SHELTON, ROLANDA | since 03/25/2024 |