SPRING GATE REHAB & HEALTHCARE CENTER

Special Focus Facility candidate · Shelby · TN · For profit - Limited Liability company · PRESTIGE ADMINISTRATIVE SERVICES chain · 206 certified beds · CCN 445220 · MEMPHIS OPERATOR LLC


SPRING GATE REHAB & HEALTHCARE CENTER operates 206 certified beds in MEMPHIS, Tennessee. Its Medicare and Medicaid certification dates to 1989-05-02. It averages 110.7 residents a day.

What harm was found in the violations cited at SPRING GATE REHAB & HEALTHCARE CENTER?

CMS lists 37 health-inspection deficiencies for SPRING GATE REHAB & HEALTHCARE CENTER since 2019-10-03, 28 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-04-30.

Survey dateTagDeficiencySeverity
2025-04-30F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-04-30F0656, F0684, F0842Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-10-16F0689, F0690Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.G
2024-10-16F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.F
2024-10-16F0693, F0712, F0812, F0880Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.E
2024-10-16F0557, F0561, F0578, F0580, F0609, F0610, F0641, F0645, F0657, F0677, F0684, F0695, F0732, F0761, F0791, F0847, F0550Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Post nurse staffing information every day. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2021-09-24F0880Provide and implement an infection prevention and control program.E
2021-09-24F0554, F0657, F0684, F0686Allow residents to self-administer drugs if determined clinically appropriate. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2019-10-03F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2019-10-03F0656, F0689, F0761Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D

Why was SPRING GATE REHAB & HEALTHCARE CENTER fined 2 times?

DateTypeAmount
2025-04-30Fine$50,749
2024-10-16Fine$78,225

Has SPRING GATE REHAB & HEALTHCARE CENTER had payment denied by Medicare?

Payment denial startLength in days
2024-11-1450

How is SPRING GATE REHAB & HEALTHCARE CENTER staffed?

MeasureThis facilityTN average
Total nurse staffing hours per resident per day3.948153.80215
Total nursing staff turnover (%)67.548.9
Average number of residents per day110.784.0

Who owns SPRING GATE REHAB & HEALTHCARE CENTER, and what chain is it in?

SPRING GATE REHAB & HEALTHCARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name MEMPHIS OPERATOR LLC and belongs to the PRESTIGE ADMINISTRATIVE SERVICES chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTB&Y HEALTHCARE S CORP, CODY HEALTHCARE S CORPsince 12/31/2019
5% OR GREATER INDIRECT OWNERSHIP INTERESTB&Y TRUST, CRAIG FLASHNER 2007 TRUSTsince 12/31/2019
CONTRACTED MANAGING EMPLOYEENORCROSS, ROBERT, ROGERS, STACEYsince 01/01/2014
W-2 MANAGING EMPLOYEEKIRK, KRISTINEsince 01/01/2014
CORPORATE DIRECTORFLASHNER, CRAIGsince 12/31/2019
OPERATIONAL/MANAGERIAL CONTROLNORTHPOINT REGIONAL LLC, PRESTIGE ADMINISTRATIVE SERVICES, LLC, FLASHNER, CRAIG, PERLSTEIN, YITZCHOKsince 01/01/2016

Were you or a family member harmed at SPRING GATE REHAB & HEALTHCARE CENTER?