SHELBY OAKS POST ACUTE

CMS abuse icon · CCN 445426 · EAGLE LAKE HOLDINGS LLC · For profit - Limited Liability company · LINKS HEALTHCARE GROUP chain · 77 certified beds · Shelby · TN


SHELBY OAKS POST ACUTE is a 77-bed nursing home in MEMPHIS, Tennessee. CMS has certified it for Medicare and Medicaid since 2001-07-18. It averages 64.2 residents a day.

What harm was found in the violations cited at SHELBY OAKS POST ACUTE?

CMS lists 22 health-inspection deficiencies for SHELBY OAKS POST ACUTE since 2021-07-08, 5 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-01-08.

Survey dateTagDeficiencySeverity
2026-01-08F0580, F0693, F0880Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide and implement an infection prevention and control program.D
2025-09-30F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2025-09-30F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2022-11-17F0692Provide enough food/fluids to maintain a resident's health.G
2022-11-17F0759, F0812Ensure medication error rates are not 5 percent or greater. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2022-11-17F0550, F0565, F0569, F0656, F0727, F0732, F0761, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Post nurse staffing information every day. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2021-07-08F0693, F0757, F0760, F0761, F0880, F0919Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.D

Why was SHELBY OAKS POST ACUTE fined?

DateTypeAmount
2025-09-30Fine$79,356

How is SHELBY OAKS POST ACUTE staffed relative to the TN average?

MeasureThis facilityTN average
Total nurse staffing hours per resident per day3.510053.80215
Total nursing staff turnover (%)59.748.9
Average number of residents per day64.284.0

Who owns SHELBY OAKS POST ACUTE, and what chain is it in?

SHELBY OAKS POST ACUTE is registered with CMS as For profit - Limited Liability company, operates under the legal business name EAGLE LAKE HOLDINGS LLC and belongs to the LINKS HEALTHCARE GROUP chain.

RoleOwnerAssociation date
5% OR GREATER MORTGAGE INTEREST5070 SANDERLIN AVENUE TN LLCsince 01/01/2025
OPERATIONAL/MANAGERIAL CONTROLLINKS HEALTHCARE GROUP LLC, HINES, ELBERT, HOLT, WESTON, RODRIGUEZ, CURTIS, TILFORD, TOBYsince 01/01/2025
ADP OF THE SNF5070 SANDERLIN AVENUE TN LLC, LINKS HEALTHCARE GROUP LLC, HINES, ELBERT, HOLT, WESTONsince 01/01/2025

Were you or a family member harmed at SHELBY OAKS POST ACUTE?