THE HERITAGE CENTER
THE HERITAGE CENTER, in MORRISTOWN, Tennessee, holds 197 certified beds and has been certified for Medicare and Medicaid since 1989-01-03, averaging 115.9 residents a day.
Has THE HERITAGE CENTER been cited for violations?
CMS lists 20 health-inspection deficiencies for THE HERITAGE CENTER since 2020-01-23, 17 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2025-06-04.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-06-04 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| 2025-06-04 | F0641, F0656, F0761, F0810, F0813, F0842, F0880 | Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2024-02-28 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-02-28 | F0584, F0657, F0677, F0684, F0693, F0695, F0761, F0773 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| 2020-01-23 | F0656, F0657, F0690 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
How is THE HERITAGE CENTER staffed relative to the TN average?
| Measure | This facility | TN average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.63589 | 3.80215 |
| Total nursing staff turnover (%) | 37.4 | 48.9 |
| Average number of residents per day | 115.9 | 84.0 |
Who owns THE HERITAGE CENTER, and what chain is it in?
THE HERITAGE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name LIFE CARE CENTERS OF AMERICA, INC. and belongs to the LIFE CARE CENTERS OF AMERICA chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | PRESTON, FORREST | since 01/06/1976 |
| MANAGING CONTROL - GOVERNING BODY | FARMER, ELIZABETH, PARTON, DARLA, SOLOMON, JENNIFER | since 04/01/2024 |
| CORPORATE DIRECTOR | FLETCHER, TODD, LAY, LISA, PRESTON, FORREST, SWANKER, RICHARD, ZIEGLER, JAMES | since 01/01/2022 |
| CORPORATE OFFICER | CROSS, CINDY, FLETCHER, TODD, HENRY, TERRY, LAY, LISA, PRESTON, FORREST, SWANKER, RICHARD, THURMOND, JOAN, ZIEGLER, JAMES | since 01/06/1976 |
| OPERATIONAL/MANAGERIAL CONTROL | LIFE CARE CENTERS OF AMERICA, INC., FARMER, ELIZABETH, FLETCHER, TODD, LAY, LISA, PARTON, DARLA, PRESTON, AUBREY, PRESTON, FORREST, SOLOMON, JENNIFER, SWANKER, RICHARD, TAN, MICHAEL, ZIEGLER, JAMES | since 01/01/2022 |
| ADP OF THE SNF | LIFE CARE CENTERS OF AMERICA, INC., FARMER, ELIZABETH, PRESTON, FORREST, TAN, MICHAEL | since 01/31/2006 |