WILLOW TERRACE

CMS abuse icon · Continuing care retirement community · CCN 396129 · WT OPERATING LLC · For profit - Corporation · JONATHAN BLEIER chain · 174 certified beds · Philadelphia · PA


WILLOW TERRACE is a 174-bed nursing home in PHILADELPHIA, Pennsylvania. CMS has certified it for Medicare and Medicaid since 2010-08-13. It averages 166.3 residents a day.

What harm was found in the violations cited at WILLOW TERRACE?

CMS lists 61 health-inspection deficiencies for WILLOW TERRACE since 2023-06-02, 49 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-04-30.

Survey dateTagDeficiencySeverity
2026-04-30F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-03-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-03-19F0607, F0609, F0684Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-12-11F0550, F0740, F0835Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Administer the facility in a manner that enables it to use its resources effectively and efficiently.D
2025-11-20F0692Provide enough food/fluids to maintain a resident's health.D
2025-08-07F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-08-07F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.D
2025-01-31F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2025-01-31F0552, F0585, F0609, F0658, F0684, F0685, F0686, F0689, F0692, F0698, F0710, F0726, F0740, F0755, F0759, F0761, F0847, F0880Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide and implement an infection prevention and control program.D
2024-09-11F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2024-09-11F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2024-08-29F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-07-17F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2024-05-31F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-04-01F0558, F0676, F0695, F0740, F0745, F0755, F0804, F0808, F0812, F0840, F0908Reasonably accommodate the needs and preferences of each resident. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. / Keep all essential equipment working safely.D
2024-02-14F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-11-08F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2023-09-28F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D
2023-06-02F0679, F0803Provide activities to meet all resident's needs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E
2023-06-02F0553, F0585, F0645, F0684, F0688, F0710, F0725, F0744, F0805, F0842Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

Why was WILLOW TERRACE fined?

DateTypeAmount
2025-08-07Fine$9,113

How is WILLOW TERRACE staffed relative to the PA average?

MeasureThis facilityPA average
Total nurse staffing hours per resident per day3.548843.88823
Total nursing staff turnover (%)47.644.5
Average number of residents per day166.3104.6

Who owns WILLOW TERRACE, and what chain is it in?

WILLOW TERRACE is registered with CMS as For profit - Corporation, operates under the legal business name WT OPERATING LLC and belongs to the JONATHAN BLEIER chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTBLEIER, JONATHAN, SOD, YAAKOV, SOFIA, LISAsince 05/13/2018
W-2 MANAGING EMPLOYEETHOMAS, KARENsince 05/13/2018
CORPORATE OFFICERSOFIA, LISAsince 05/13/2018

Were you or a family member harmed at WILLOW TERRACE?