HILLCREST CENTER

For profit - Limited Liability company · GENESIS HEALTHCARE chain · 180 certified beds · CCN 395481 · 1245 CHURCH ROAD OPERATIONS LLC · Montgomery · PA


HILLCREST CENTER is a 180-bed nursing home in WYNCOTE, Pennsylvania. CMS has certified it for Medicare and Medicaid since 1980-10-01. It averages 160.8 residents a day.

What harm was found in the violations cited at HILLCREST CENTER?

CMS lists 33 health-inspection deficiencies for HILLCREST CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-30.

Survey dateTagDeficiencySeverity
2026-06-30F0580, F0684, F0842Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-04-16F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2026-04-16F0689, F0726, F0761Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2026-04-16F0688, F0880, F0921, F0925Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2026-04-07F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2025-05-02F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.G
2025-05-02F0623, F0880Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide and implement an infection prevention and control program.E
2025-05-02F0558, F0657, F0684, F0699Reasonably accommodate the needs and preferences of each resident. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide care or services that was trauma informed and/or culturally competent.D
2025-03-17F0610Respond appropriately to all alleged violations.D
2024-07-29F0726, F0880, F0881, F0944Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.E
2024-07-29F0684, F0694, F0755, F0757Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs.D
2023-08-22F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2023-08-22F0559, F0656, F0804, F0842Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

How is HILLCREST CENTER staffed relative to the PA average?

MeasureThis facilityPA average
Total nurse staffing hours per resident per day3.174883.88823
Total nursing staff turnover (%)36.544.5
Average number of residents per day160.8104.6

Who owns HILLCREST CENTER, and what chain is it in?

HILLCREST CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name 1245 CHURCH ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS PA HOLDINGS LLCsince 02/02/2015
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 03/02/2015
OPERATIONAL/MANAGERIAL CONTROLMAJMUNDAR, SAPAN, MORRIS, DIANE, TANAI, ROEEsince 01/01/2022
ADP OF THE SNFGENESIS OPERATIONS LLC, MAJMUNDAR, SAPAN, TANAI, ROEEsince 02/04/2025

Were you or a family member harmed at HILLCREST CENTER?