COMPLETE CARE AT HARSTON HALL LLC
COMPLETE CARE AT HARSTON HALL LLC is a 120-bed nursing home in FLOURTOWN, Pennsylvania. CMS has certified it for Medicare and Medicaid since 1989-06-01. It averages 108.8 residents a day.
What harm was found in the violations cited at COMPLETE CARE AT HARSTON HALL LLC?
CMS lists 66 health-inspection deficiencies for COMPLETE CARE AT HARSTON HALL LLC, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-04-23.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-23 | F0604, F0689, F0695, F0697, F0791, F0803, F0812, F0842, F0880 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide or obtain dental services for each resident. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2026-01-20 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| 2025-10-06 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2025-09-17 | F0557, F0610 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Respond appropriately to all alleged violations. | D |
| 2025-04-25 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-04-25 | F0584, F0602, F0725, F0730, F0804, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from the wrongful use of the resident's belongings or money. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Observe each nurse aide's job performance and give regular training. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. | E |
| 2025-04-25 | F0550, F0607, F0610, F0656, F0677, F0686, F0692, F0695, F0697, F0726, F0755, F0761, F0842, F0908, F0925, F0943 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Keep all essential equipment working safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D |
| 2025-01-21 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-11-05 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
| 2024-08-15 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | K |
| 2024-08-15 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | J |
| 2024-08-15 | F0895 | Have a Compliance and Ethics Program. | E |
| 2024-08-15 | F0576, F0583, F0835 | Ensure residents have reasonable access to and privacy in their use of communication methods. / Keep residents' personal and medical records private and confidential. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D |
| 2024-06-21 | F0550, F0565, F0584, F0585, F0695, F0730, F0732, F0756, F0803, F0812, F0881, F0921 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide safe and appropriate respiratory care for a resident when needed. / Observe each nurse aide's job performance and give regular training. / Post nurse staffing information every day. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2024-06-21 | F0554, F0679, F0685, F0688, F0699, F0806, F0842 | Allow residents to self-administer drugs if determined clinically appropriate. / Provide activities to meet all resident's needs. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide care or services that was trauma informed and/or culturally competent. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-06-21 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C |
| 2023-09-21 | F0565, F0808 | Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
Why was COMPLETE CARE AT HARSTON HALL LLC fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2024-06-21 | Fine | $8,557 |
| 2024-06-21 | Fine | $8,556 |
How is COMPLETE CARE AT HARSTON HALL LLC staffed relative to the PA average?
| Measure | This facility | PA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.46955 | 3.88823 |
| Total nursing staff turnover (%) | 51.4 | 44.5 |
| Average number of residents per day | 108.8 | 104.6 |
Who owns COMPLETE CARE AT HARSTON HALL LLC, and what chain is it in?
COMPLETE CARE AT HARSTON HALL LLC is registered with CMS as For profit - Corporation, operates under the legal business name COMPLETE CARE AT HARSTON HALL LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC PA OPCOS LLC | since 05/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC WTA OPCO HOLDCO LLC, SMS 2021 TRUST | since 05/01/2021 |
| INDIRECT OWNERSHIP INTEREST | STEIN, SHALOM | since 05/01/2021 |
| 5% OR GREATER SECURITY INTEREST | WELLTOWER INC | since 05/01/2021 |
| MANAGING CONTROL - GOVERNING BODY | STEIN, SHALOM | since 05/01/2021 |
| CORPORATE OFFICER | STEIN, SHALOM | since 05/01/2021 |
| OPERATIONAL/MANAGERIAL CONTROL | AUGE, JASON, LEVY, JOSHUA, SCHWARTZ, HERSHEL, SHAND, JENNIFER, WILLIAMS, CAMERON | since 05/01/2021 |
| TRUSTEE OF THE SNF | STEIN, SHALOM | since 05/01/2021 |
| ADP OF THE SNF | AURORA GUARDIAN HOLDCO II CO-BORROWER, LLC, AURORA GUARDIAN HOLDCO II MEZZ BORROWER, LLC, AURORA GUARDIAN HOLDCO II, LLC, AURORA GUARDIAN II REALTY, LLC, AURORA GUARDIAN PARTNERS II LLC, HARSTON HALL REALTY, LLC, J & R FAMILY INVESTMENTS, LLC, L FRIEDMAN 2018 FAMILY TRUST, L FRIEDMAN FAMILY HOLDINGS LLC, LANDAU FAMILY INVESTMENT TRUST, M FRIEDMAN 2018 FAMILY TRUST, PC WTA ACQUISITION LLC, PC WTA MULTI-STATE LLC, PEACE CAPITAL HOLDINGS LLC, R&J FAMILY INVESTMENTS LLC, SMS 2021 TRUST, WELLTOWER INC, CUNNINGHAM, JESSICA, LEVY, JOSHUA, SCHWARTZ, HERSHEL, SHAND, JENNIFER, WILLIAMS, CAMERON | since 05/01/2021 |
Were you or a family member harmed at COMPLETE CARE AT HARSTON HALL LLC?