RIVERSTREET MANOR

CMS abuse icon · CCN 395691 · RIVERSTREET CENTER OPCO LLC · For profit - Corporation · 122 certified beds · Luzerne · PA


RIVERSTREET MANOR is a 122-bed nursing home in WILKES-BARRE, Pennsylvania. CMS has certified it for Medicare and Medicaid since 1985-03-05. It averages 112.3 residents a day.

What harm was found in the violations cited at RIVERSTREET MANOR?

CMS lists 50 health-inspection deficiencies for RIVERSTREET MANOR, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-24.

Survey dateTagDeficiencySeverity
2026-06-24F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D
2026-05-28F0686, F0690Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2026-04-17F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-04-17F0809, F0868Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyE
2026-04-17F0605, F0655, F0689, F0692, F0761Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-12-30F0585, F0760Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure that residents are free from significant medication errors.D
2025-10-21F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-10-21F0584, F0926Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Have policies on smoking.E
2025-10-21F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D
2025-06-26F0677, F0697, F0809, F0880Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Provide and implement an infection prevention and control program.E
2025-06-26F0658, F0684, F0691, F0699, F0711, F0755, F0761Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. / Provide care or services that was trauma informed and/or culturally competent. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-09-06F0550, F0657, F0812Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-09-06F0559, F0578, F0610, F0684, F0694, F0697, F0745, F0755, F0758Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Respond appropriately to all alleged violations. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2024-08-11F0678, F0689, F0761, F0842Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-08-11F0732Post nurse staffing information every day.C
2024-04-24F0550, F0695, F0806Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.E
2024-01-18F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-01-18F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D

Why was RIVERSTREET MANOR fined?

DateTypeAmount
2025-10-21Fine$8,278

How is RIVERSTREET MANOR staffed relative to the PA average?

MeasureThis facilityPA average
Total nurse staffing hours per resident per day3.163283.88823
Total nursing staff turnover (%)43.844.5
Average number of residents per day112.3104.6

Who owns RIVERSTREET MANOR?

RIVERSTREET MANOR is registered with CMS as For profit - Corporation, operates under the legal business name RIVERSTREET CENTER OPCO LLC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTRSCNHHC LLCsince 05/01/2021
5% OR GREATER INDIRECT OWNERSHIP INTERESTSAR FT 2021 FAMILY TRUSTsince 05/01/2021
OPERATIONAL/MANAGERIAL CONTROLEICHHORN, HOLLY, MANDEL, AVITALsince 05/01/2021
ADP OF THE SNFEICHHORN, HOLLYsince 03/24/2025

Were you or a family member harmed at RIVERSTREET MANOR?