ROYALE GARDENS HEALTH & REHABILITATION CENTER

CCN 385148 · GILBERT CREEK HEALTH & REHABILITATION CENTER LLC · For profit - Limited Liability company · VOLARE HEALTH chain · 145 certified beds · Josephine · OR


ROYALE GARDENS HEALTH & REHABILITATION CENTER is a 145-bed nursing home in GRANTS PASS, Oregon. CMS has certified it for Medicare and Medicaid since 1981-04-15. It averages 67.7 residents a day.

What harm was found in the violations cited at ROYALE GARDENS HEALTH & REHABILITATION CENTER?

CMS lists 67 health-inspection deficiencies for ROYALE GARDENS HEALTH & REHABILITATION CENTER since 2023-07-14, 50 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-13.

Survey dateTagDeficiencySeverity
2026-03-13F0760Ensure that residents are free from significant medication errors.G
2026-03-13F0812, F0919Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2026-03-13F0553, F0554, F0676, F0679, F0688, F0776, F0842Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Allow residents to self-administer drugs if determined clinically appropriate. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide activities to meet all resident's needs. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-01-28F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-07-23F0552, F0600Ensure that residents are fully informed and understand their health status, care and treatments. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-05-01F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2025-02-28F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-01-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-10-29F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-10-29F0679, F0684, F0711, F0712, F0759Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Ensure medication error rates are not 5 percent or greater.E
2024-10-29F0558, F0585, F0609, F0644, F0655, F0657, F0677, F0686, F0699, F0730, F0755, F0758, F0791, F0805, F0810Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide care or services that was trauma informed and/or culturally competent. / Observe each nurse aide's job performance and give regular training. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide or obtain dental services for each resident. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Provide special eating equipment and utensils for residents who need them and appropriate assistance.D
2024-10-29F0732Post nurse staffing information every day.C
2024-01-25F0603, F0604, F0686, F0689Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-01-25F0584, F0684, F0908Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Keep all essential equipment working safely.E
2024-01-25F0609, F0610, F0656, F0661, F0690Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2023-07-14F0658, F0686Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2023-07-14F0657, F0725, F0882Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.E
2023-07-14F0550, F0553, F0554, F0557, F0558, F0625, F0656, F0689, F0695, F0806, F0880, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Reasonably accommodate the needs and preferences of each resident. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D

Why was ROYALE GARDENS HEALTH & REHABILITATION CENTER fined 2 times?

DateTypeAmount
2026-03-13Fine$100,580
2024-01-25Fine$81,613

How is ROYALE GARDENS HEALTH & REHABILITATION CENTER staffed relative to the OR average?

MeasureThis facilityOR average
Total nurse staffing hours per resident per day4.911525.03143
Total nursing staff turnover (%)56.647.4
Average number of residents per day67.758.1

Who owns ROYALE GARDENS HEALTH & REHABILITATION CENTER, and what chain is it in?

ROYALE GARDENS HEALTH & REHABILITATION CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name GILBERT CREEK HEALTH & REHABILITATION CENTER LLC and belongs to the VOLARE HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPAC 12 OPCO HOLDCO LLCsince 03/01/2023
5% OR GREATER INDIRECT OWNERSHIP INTERESTKNOX HEALTHCARE PAC 12 HOLDINGS LLC, PAC 12 HOLDINGS LLC, PAC 12 PINNACLE HOLDCO LLC, HAGLER, ALEXANDER, KNOX, DONALDsince 03/01/2023
5% OR GREATER MORTGAGE INTERESTGILBERT CREEK PROPCO LLCsince 03/01/2023
CORPORATE OFFICERKNOX, DONALD, SMITH, BRIANsince 03/01/2023
OPERATIONAL/MANAGERIAL CONTROLVOLARE HEALTH LLC, HART, KEVIN, KAHN, KAREN, KNOX, DONALD, SCHWARTZ, ELIEZERsince 03/01/2023
ADP OF THE SNFGILBERT CREEK PROPCO LLC, PAC 12 HOLDINGS LLC, PAC 12 PINNACLE HOLDCO LLC, VOLARE HEALTH LLC, HAGAR, CHAIM, HART, KEVIN, KAHN, KAREN, KNOX, DONALD, SCHWARTZ, ELIEZER, SMITH, BRIANsince 03/01/2023

Were you or a family member harmed at ROYALE GARDENS HEALTH & REHABILITATION CENTER?