HIGHLAND HOUSE NURSING & REHABILITATION CENTER

Josephine · OR · For profit - Limited Liability company · VOLARE HEALTH chain · 119 certified beds · CCN 385149 · GRANTS PASS NURSING & REHAB CENTER LLC


HIGHLAND HOUSE NURSING & REHABILITATION CENTER operates 119 certified beds in GRANTS PASS, Oregon. Its Medicare and Medicaid certification dates to 1981-08-21. It averages 95.7 residents a day.

What harm was found in the violations cited at HIGHLAND HOUSE NURSING & REHABILITATION CENTER?

CMS lists 70 health-inspection deficiencies for HIGHLAND HOUSE NURSING & REHABILITATION CENTER since 2023-03-10, 50 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-04-22.

Survey dateTagDeficiencySeverity
2026-04-22F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-12-03F0584, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide and implement an infection prevention and control program.E
2025-12-03F0578, F0605, F0610, F0628, F0656, F0657, F0686, F0689, F0692, F0695, F0740, F0808Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Respond appropriately to all alleged violations. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.D
2025-04-03F0557, F0686, F0689, F0760Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that residents are free from significant medication errors.D
2024-08-07F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-07-16F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.K
2024-06-14F0550, F0584, F0585, F0657, F0684, F0732, F0756, F0759, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Post nurse staffing information every day. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2024-06-14F0552, F0580, F0583, F0604, F0609, F0610, F0636, F0637, F0645, F0655, F0658, F0685, F0689, F0692, F0695, F0697, F0699, F0745, F0880, F0881Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Keep residents' personal and medical records private and confidential. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assess the resident when there is a significant change in condition / PASARR screening for Mental disorders or Intellectual Disabilities / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure services provided by the nursing facility meet professional standards of quality. / Assist a resident in gaining access to vision and hearing services. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide care or services that was trauma informed and/or culturally competent. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use.D
2023-03-10F0578, F0584, F0684, F0725, F0730, F0732, F0812Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Observe each nurse aide's job performance and give regular training. / Post nurse staffing information every day. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-03-10F0554, F0600, F0610, F0641, F0658, F0677, F0687, F0695, F0698, F0745, F0760, F0761, F0880Allow residents to self-administer drugs if determined clinically appropriate. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate foot care. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D

Why was HIGHLAND HOUSE NURSING & REHABILITATION CENTER fined?

DateTypeAmount
2024-10-08Fine$36,852

Has HIGHLAND HOUSE NURSING & REHABILITATION CENTER had payment denied by Medicare?

Payment denial startLength in days
2024-09-146

How is HIGHLAND HOUSE NURSING & REHABILITATION CENTER staffed relative to the OR average?

MeasureThis facilityOR average
Total nurse staffing hours per resident per day4.409055.03143
Total nursing staff turnover (%)45.547.4
Average number of residents per day95.758.1

Who owns HIGHLAND HOUSE NURSING & REHABILITATION CENTER, and what chain is it in?

HIGHLAND HOUSE NURSING & REHABILITATION CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name GRANTS PASS NURSING & REHAB CENTER LLC and belongs to the VOLARE HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPAC 12 OPCO HOLDCO LLCsince 03/01/2023
5% OR GREATER INDIRECT OWNERSHIP INTERESTKNOX HEALTHCARE PAC 12 HOLDINGS LLC, PAC 12 HOLDINGS LLC, PAC 12 PINNACLE HOLDCO LLC, HAGLER, ALEXANDER, KNOX, DONALDsince 03/01/2023
5% OR GREATER MORTGAGE INTERESTGRANTS PASS PROPCO LLCsince 03/01/2023
CORPORATE OFFICERKNOX, DONALD, SMITH, BRIANsince 03/01/2023
OPERATIONAL/MANAGERIAL CONTROLVOLARE HEALTH LLC, COSSELL, PATRICK, KAHN, KAREN, KNOX, DONALD, SCHWARTZ, ELIEZERsince 03/01/2023
ADP OF THE SNFGRANTS PASS PROPCO LLC, PAC 12 HOLDINGS LLC, PAC 12 PINNACLE HOLDCO LLC, VOLARE HEALTH LLC, COSSELL, PATRICK, HAGAR, CHAIM, KAHN, KAREN, KNOX, DONALD, SCHWARTZ, ELIEZER, SMITH, BRIANsince 03/01/2023

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