MEMORY CARE CENTER AT EMERALD

CMS abuse icon · CCN 375553 · MEMORY CARE CENTER AT EMERALD, LLC · For profit - Limited Liability company · EMERALD HEALTHCARE chain · 60 certified beds · Rogers · OK


MEMORY CARE CENTER AT EMERALD is a 60-bed nursing home in CLAREMORE, Oklahoma. CMS has certified it for Medicare and Medicaid since 2013-06-04. It averages 57.1 residents a day.

What harm was found in the violations cited at MEMORY CARE CENTER AT EMERALD?

CMS lists 50 health-inspection deficiencies for MEMORY CARE CENTER AT EMERALD since 2019-05-30, 26 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-06-02.

Survey dateTagDeficiencySeverity
2026-06-02F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-06-02F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.E
2025-05-12F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2024-05-31F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-05-14F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-05-14F0578, F0584, F0607, F0656, F0725, F0726, F0727, F0803, F0880, F0919Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2024-05-14F0550, F0610, F0641, F0657, F0689, F0695, F0758, F0847Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D
2023-10-17F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.E
2023-10-17F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2023-04-03F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K
2023-04-03F0578, F0584, F0626, F0637, F0641, F0656, F0657, F0692, F0755, F0756, F0804, F0812, F0835, F0847, F0848, F0881Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. / Assess the resident when there is a significant change in condition / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide a neutral and fair arbitration process and agree to arbitrator and venue. / Implement a program that monitors antibiotic use.E
2023-04-03F0623, F0636, F0644, F0684, F0697Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services.D
2019-05-30F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2019-05-30F0880Provide and implement an infection prevention and control program.D

Why was MEMORY CARE CENTER AT EMERALD fined?

DateTypeAmount
2024-05-14Fine$15,239

How is MEMORY CARE CENTER AT EMERALD staffed relative to the OK average?

MeasureThis facilityOK average
Total nurse staffing hours per resident per day3.392613.78776
Total nursing staff turnover (%)68.955.5
Average number of residents per day57.161.2

Who owns MEMORY CARE CENTER AT EMERALD, and what chain is it in?

MEMORY CARE CENTER AT EMERALD is registered with CMS as For profit - Limited Liability company, operates under the legal business name MEMORY CARE CENTER AT EMERALD, LLC and belongs to the EMERALD HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTEHC CLAREMORE OPERATIONS LLCsince 06/04/2018
5% OR GREATER INDIRECT OWNERSHIP INTERESTJW OKLAHOMA HOLDINGS LLC, YCOK HOLDINGS LLCsince 06/04/2018
CONTRACTED MANAGING EMPLOYEECHAFETZ, YISROEL, WALDEN, JACOBsince 11/01/2018
W-2 MANAGING EMPLOYEEKINDLE, DARLENEsince 11/01/2018

Were you or a family member harmed at MEMORY CARE CENTER AT EMERALD?