THE LAKES

Oklahoma · OK · For profit - Individual · PHOENIX HEALTHCARE chain · 120 certified beds · CCN 375396 · PHOENIX HEALTHCARE LLC


THE LAKES operates 120 certified beds in OKLAHOMA CITY, Oklahoma. Its Medicare and Medicaid certification dates to 2001-06-13. It averages 77.6 residents a day.

What harm was found in the violations cited at THE LAKES?

CMS lists 26 health-inspection deficiencies for THE LAKES since 2022-06-08, 21 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2024-12-18.

Survey dateTagDeficiencySeverity
2024-12-18F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-12-18F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-11-21F0644, F0656, F0686, F0755, F0880, F0883Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2024-11-21F0580, F0641, F0661, F0695, F0761Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure each resident receives an accurate assessment. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2024-10-11F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-10-11F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E
2024-10-11F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-08-12F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E
2024-08-12F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.D
2023-09-28F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-09-28F0558, F0677Reasonably accommodate the needs and preferences of each resident. / Provide care and assistance to perform activities of daily living for any resident who is unable.D
2022-06-08F0684, F0686, F0688, F0755Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E
2022-06-08F0641Ensure each resident receives an accurate assessment.D

Why was THE LAKES fined 2 times?

DateTypeAmount
2024-11-21Fine$11,052
2024-10-11Fine$8,021

Has THE LAKES had payment denied by Medicare?

Payment denial startLength in days
2024-11-0214

How is THE LAKES staffed?

MeasureThis facilityOK average
Total nurse staffing hours per resident per day3.992153.78776
Total nursing staff turnover (%)53.855.5
Average number of residents per day77.661.2

Who owns THE LAKES, and what chain is it in?

THE LAKES is registered with CMS as For profit - Individual, operates under the legal business name PHOENIX HEALTHCARE LLC and belongs to the PHOENIX HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPHOENIX HEALTHCARE LLC, CAIN, LARRYsince 09/29/2004
OPERATIONAL/MANAGERIAL CONTROLFORVIS MAZARS LLP, PHOENIX HEALTHCARE LLC, PHOENIX REHAB LLC, FLOYD, SHANNA, HERMANCE, TERRY, JAY, JUDY, MOXLEY, HEATHER, YOUNG, CATHYsince 04/05/2022
ADP OF THE SNFFORVIS MAZARS LLP, MIDWEST LAND & INVESTMENT COMPANY, PHOENIX HEALTHCARE LLC, FLOYD, SHANNA, HERMANCE, TERRY, JAY, JUDY, YOUNG, CATHYsince 04/24/2009

Were you or a family member harmed at THE LAKES?