HERITAGE MANOR, OKLAHOMA CITY

CCN 375502 · HERITAGE MANOR MANAGEMENT LLC · For profit - Limited Liability company · 55 certified beds · Oklahoma · OK


HERITAGE MANOR, OKLAHOMA CITY is a 55-bed nursing home in OKLAHOMA CITY, Oklahoma. CMS has certified it for Medicare and Medicaid since 2006-11-08. It averages 48.7 residents a day.

What harm was found in the violations cited at HERITAGE MANOR, OKLAHOMA CITY?

CMS lists 30 health-inspection deficiencies for HERITAGE MANOR, OKLAHOMA CITY since 2023-04-10, 25 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-22.

Survey dateTagDeficiencySeverity
2026-05-22F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-11-21F0847, F0848Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide a neutral and fair arbitration process and agree to arbitrator and venue.F
2025-11-21F0578, F0812Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-11-21F0610, F0761Respond appropriately to all alleged violations. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-03-24F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-10-24F0583, F0677, F0880Keep residents' personal and medical records private and confidential. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program.D
2024-05-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-05-23F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F
2024-05-23F0582, F0584, F0641, F0657, F0684, F0692, F0725, F0732, F0883, F0887Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Post nurse staffing information every day. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2024-05-23F0660Plan the resident's discharge to meet the resident's goals and needs.D
2024-02-08F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2023-04-10F0677, F0812Provide care and assistance to perform activities of daily living for any resident who is unable. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2023-04-10F0584, F0727, F0925Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D

Why was HERITAGE MANOR, OKLAHOMA CITY fined 2 times?

DateTypeAmount
2025-03-24Fine$8,323
2024-05-23Fine$21,810

How is HERITAGE MANOR, OKLAHOMA CITY staffed relative to the OK average?

MeasureThis facilityOK average
Total nurse staffing hours per resident per day2.873193.78776
Total nursing staff turnover (%)72.755.5
Average number of residents per day48.761.2

Who owns HERITAGE MANOR, OKLAHOMA CITY?

HERITAGE MANOR, OKLAHOMA CITY is registered with CMS as For profit - Limited Liability company, operates under the legal business name HERITAGE MANOR MANAGEMENT LLC.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTHOLLAWAY, CHRISTIANsince 04/01/2024
5% OR GREATER INDIRECT OWNERSHIP INTERESTUNDERWOOD, ADAMSONsince 04/01/2024
CORPORATE OFFICERHOLLAWAY, CHRISTIAN, UNDERWOOD, ADAMSONsince 04/01/2024
OPERATIONAL/MANAGERIAL CONTROLVOYAGE MANAGEMENT OF OK, LLC, HOLLAWAY, CHRISTIAN, JOHN, TENEY, MARCUM, NEDRA, UNDERWOOD, ADAMSONsince 04/12/2024
LIMITED PARTNERSHIP INTERESTHOLLAWAY, CHRISTIANsince 04/01/2024
ADP OF THE SNFJUDY M CRANE LIVING TRUST, MANOR HOME PROPERTY, LLC, VOYAGE MANAGEMENT OF OK, LLC, HOLLAWAY, CHRISTIAN, JOHN, TENEY, MARCUM, NEDRA, UNDERWOOD, ADAMSONsince 04/12/2024

Were you or a family member harmed at HERITAGE MANOR, OKLAHOMA CITY?