HANOVER HEALTHCARE CENTER

CCN 365292 · AVIS LEASING CO., LLC · For profit - Corporation · COMMUNICARE HEALTH chain · 125 certified beds · Stark · OH


HANOVER HEALTHCARE CENTER is a 125-bed nursing home in MASSILLON, Ohio. CMS has certified it for Medicare and Medicaid since 1973-06-08. It averages 112.6 residents a day.

What harm was found in the violations cited at HANOVER HEALTHCARE CENTER?

CMS lists 57 health-inspection deficiencies for HANOVER HEALTHCARE CENTER since 2022-05-15, 49 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-03-17.

Survey dateTagDeficiencySeverity
2026-03-17F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-03-17F0689, F0695, F0805Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.E
2026-03-17F0584, F0644, F0655, F0677, F0679, F0698, F0880, F0919, F0921Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2025-06-25F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2025-06-25F0580, F0609, F0610, F0676, F0684, F0688, F0759Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure medication error rates are not 5 percent or greater.D
2025-06-25F0680Ensure the activities program is directed by a qualified professional.C
2025-04-09F0880Provide and implement an infection prevention and control program.D
2025-03-04F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F
2024-10-24F0684, F0772, F0842Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-09-23F0600, F0609, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.J
2024-08-19F0880Provide and implement an infection prevention and control program.F
2024-08-19F0677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2024-08-19F0610, F0676, F0684, F0685, F0686Respond appropriately to all alleged violations. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-07-29F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-06-06F0558, F0697, F0842Reasonably accommodate the needs and preferences of each resident. / Provide safe, appropriate pain management for a resident who requires such services. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-04-18F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-02-08F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-12-12F0880Provide and implement an infection prevention and control program.K
2023-12-12F0607, F0610Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations.E
2023-12-12F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-08-14F0580, F0624Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Prepare residents for a safe transfer or discharge from the nursing home.D
2022-05-15F0880Provide and implement an infection prevention and control program.F
2022-05-15F0568, F0569Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.E
2022-05-15F0623, F0686, F0698, F0883Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2022-05-15F0732Post nurse staffing information every day.C

Why was HANOVER HEALTHCARE CENTER fined 2 times?

DateTypeAmount
2024-08-19Fine$61,191
2023-12-12Fine$22,952

How is HANOVER HEALTHCARE CENTER staffed relative to the OH average?

MeasureThis facilityOH average
Total nurse staffing hours per resident per day3.241503.68589
Total nursing staff turnover (%)51.048.7
Average number of residents per day112.673.7

Who owns HANOVER HEALTHCARE CENTER, and what chain is it in?

HANOVER HEALTHCARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name AVIS LEASING CO., LLC and belongs to the COMMUNICARE HEALTH chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTCONSOLIDATED OP CO., LLCsince 05/01/2020
5% OR GREATER INDIRECT OWNERSHIP INTERESTCONSOLIDATED HEALTH HOLDINGS, LLC, CONSOLIDATED HEALTH LLC, NE BAKER HOLDINGS, LLC, THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUSTsince 05/01/2020
CORPORATE OFFICERROMEO, DOMINIC, STOLTZ, CHARLES, WILHEIM, RONALDsince 04/01/2023
OPERATIONAL/MANAGERIAL CONTROLAVIS (OHIO) MGMT CO., LLC, GROVES, DONNA, HOFFMAN, SCOTT, KIBISU, PHILIP, ROMEO, DOMINICsince 01/13/2025
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFODENTHAL, RICHARDsince 04/29/2025
ADP OF THE SNFAVIS (OHIO) MGMT CO., LLC, C.R. STOLTZ IRREVOCABLE TRUST, CONSOLIDATED HEALTH HOLDINGS, LLC, CONSOLIDATED HEALTH LLC, I. ROSEDALE IRREVOCABLE TRUST, NE BAKER HOLDINGS, LLC, R.S. WILHEIM IRREVOCABLE TRUST, RONALD S WILHEIM 2012 SPOUSAL TRUST, ROSEDALE FAMILY INVESTMENT COMPANY, INC, RRW, LLC, S.L. ROSEDALE IRREVOCABLE TRUST, THE STEPHEN L. ROSEDALE 2012 SPOUSAL TRUST, WILHEIM FAMILY INVESTMENT COMPANY, INC., HOFFMAN, SCOTT, KIBISU, PHILIPsince 01/13/2025

Were you or a family member harmed at HANOVER HEALTHCARE CENTER?