OTTERBEIN NORTH SHORE
OTTERBEIN NORTH SHORE is a 20-bed nursing home in LAKESIDE, Ohio, certified for Medicare and Medicaid since 2007-10-10, averaging 19.1 residents a day.
Has OTTERBEIN NORTH SHORE been cited for violations?
CMS lists 21 health-inspection deficiencies for OTTERBEIN NORTH SHORE since 2023-03-23, 18 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-03-27.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-27 | F0578, F0580, F0686, F0692, F0755, F0760, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program. | D |
| 2025-09-22 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-04-17 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-04-17 | F0558, F0656, F0684, F0880, F0883 | Reasonably accommodate the needs and preferences of each resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2025-04-17 | F0575, F0732 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. / Post nurse staffing information every day. | B |
| 2024-06-17 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F |
| 2024-06-17 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2023-03-23 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2023-03-23 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| 2023-03-23 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C |
How is OTTERBEIN NORTH SHORE staffed?
| Measure | This facility | OH average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.79749 | 3.68589 |
| Total nursing staff turnover (%) | 53.1 | 48.7 |
| Average number of residents per day | 19.1 | 73.7 |
Who owns OTTERBEIN NORTH SHORE, and what chain is it in?
OTTERBEIN NORTH SHORE is registered with CMS as Non profit - Corporation, operates under the legal business name NORTH SHORE RETIREMENT COMMUNITY and belongs to the OTTERBEIN SENIORLIFE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | OTTERBEIN LSC, LLC | since 01/01/2016 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | OTTERBEIN HOME | since 12/01/2021 |
| MANAGING CONTROL - GOVERNING BODY | BELL, KEB, FARIS, MARILYN, JOHNSON, BECKY, OCKE, SCOT, PALMER, ROBYN, PYTLIK, CAROLYN, SIBBRING, ELIZABETH | since 01/01/2020 |
| CORPORATE DIRECTOR | APP, LYNN | since 07/01/2014 |
| CORPORATE OFFICER | GREEN, JAMES, MILLER, JASON, WILSON, JILL | since 05/01/2009 |
| OPERATIONAL/MANAGERIAL CONTROL | FUNCTIONAL PATHWAYS OF TENNESSEE LLC, OTTERBEIN HOME, APP, LYNN, BARTLETT, VICTORIA, BAYLIFF, BECKY, BROWNSON, WILLIAM, BURKE, DANIEL, COLEMAN, ROBERT, FRALEY, RALPH, GLOSSER, HEIDI, GREEN, JAMES, HAWKINS, RITA, HAZELBAKER, TOMAS, LENTHE, JENNIFER, PIERCE, JOHN, VONDERHAAR, STEVE | since 01/16/2006 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | BAKER, STEVE, GALBUT, ABRAHAM, GALBUT, DANIEL, GALBUT, DAVID, GALBUT, ERIC, GALBUT, ROBERT, PARITZKY, JONATHAN, ROMBRO, DAVID, ZISEK, TODD | since 04/04/2025 |
| TRUSTEE OF THE SNF | BELL, KEB, FARIS, MARILYN, JOHNSON, BECKY, OCKE, SCOT, PALMER, ROBYN, PYTLIK, CAROLYN, SIBBRING, ELIZABETH | since 01/01/2020 |
| ADP OF THE SNF | FUNCTIONAL PATHWAYS OF TENNESSEE LLC, OTTERBEIN HOME, POLARIS PHARMACY SERVICES OF OHIO LLC, LENTHE, JENNIFER, PIERCE, JOHN | since 04/04/2025 |
Were you or a family member harmed at OTTERBEIN NORTH SHORE?