CONTINUING HEALTHCARE AT WILLOW HAVEN
CONTINUING HEALTHCARE AT WILLOW HAVEN is a 81-bed nursing home in ZANESVILLE, Ohio. CMS has certified it for Medicare and Medicaid since 2002-06-27. It averages 72.2 residents a day.
What harm was found in the violations cited at CONTINUING HEALTHCARE AT WILLOW HAVEN?
CMS lists 68 health-inspection deficiencies for CONTINUING HEALTHCARE AT WILLOW HAVEN since 2023-05-18, 56 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-10.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-10 | F0689, F0880 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide and implement an infection prevention and control program. | D |
| 2026-04-06 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2026-04-06 | F0580, F0656, F0760, F0805, F0880 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that residents are free from significant medication errors. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Provide and implement an infection prevention and control program. | D |
| 2025-12-30 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2025-12-30 | F0610 | Respond appropriately to all alleged violations. | D |
| 2025-12-04 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-08-21 | F0725, F0727, F0812 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-08-21 | F0570, F0584, F0677, F0842, F0880, F0908 | Assure the security of all personal funds of residents deposited with the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. | E |
| 2025-08-21 | F0578, F0605, F0636, F0637, F0641, F0676, F0684, F0686, F0693, F0695, F0698, F0740, F0755, F0757, F0770, F0881 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assess the resident when there is a significant change in condition / Ensure each resident receives an accurate assessment. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Implement a program that monitors antibiotic use. | D |
| 2025-03-14 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| 2025-01-29 | F0585, F0622 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
| 2024-12-17 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2024-12-07 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| 2024-08-08 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| 2024-06-24 | F0584, F0689 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2024-03-28 | F0584, F0585, F0656, F0677, F0684, F0685, F0691, F0698, F0757, F0791, F0921 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or obtain dental services for each resident. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| 2023-11-15 | F0572 | Give residents a notice of rights, rules, services and charges. | D |
| 2023-05-18 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-05-18 | F0755, F0761 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F |
| 2023-05-18 | F0582, F0644, F0646, F0677, F0684, F0745, F0759, F0880, F0881 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. | D |
How is CONTINUING HEALTHCARE AT WILLOW HAVEN staffed relative to the OH average?
| Measure | This facility | OH average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.14190 | 3.68589 |
| Total nursing staff turnover (%) | 39.1 | 48.7 |
| Average number of residents per day | 72.2 | 73.7 |
Who owns CONTINUING HEALTHCARE AT WILLOW HAVEN, and what chain is it in?
CONTINUING HEALTHCARE AT WILLOW HAVEN is registered with CMS as For profit - Corporation, operates under the legal business name CONTINUING HEALTHCARE WILLOW HAVEN LLC and belongs to the CERTUS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | CHM OH WEST OPCO HOLDCO LLC | since 12/28/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | OHIO CARE SKLD LLC | since 12/28/2021 |
| W-2 MANAGING EMPLOYEE | DIPASQUA, JASON | since 12/28/2021 |
| CORPORATE OFFICER | DIPASQUA, JASON, FISHMAN, SHMUEL | since 12/28/2021 |
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