Mentor Hills Post Acute
Mentor Hills Post Acute is a 147-bed nursing home in MENTOR, Ohio. CMS has certified it for Medicare and Medicaid since 1986-12-26. It averages 115.0 residents a day.
What harm was found in the violations cited at Mentor Hills Post Acute?
CMS lists 35 health-inspection deficiencies for Mentor Hills Post Acute since 2019-09-13, 8 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-06-05.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-06-05 | F0774 | Help the resident with transportation to and from laboratory services outside of the facility. | D |
| 2025-02-13 | F0880 | Provide and implement an infection prevention and control program. | F |
| 2025-02-13 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| 2025-02-13 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | C |
| 2024-12-23 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| 2024-07-25 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2024-07-25 | F0684, F0842 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2022-09-19 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2022-09-19 | F0558, F0584, F0761 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2022-09-19 | F0561, F0600, F0602, F0644, F0645, F0698, F0880 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Protect each resident from the wrongful use of the resident's belongings or money. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide and implement an infection prevention and control program. | D |
| 2019-09-13 | F0607, F0725, F0804, F0812 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2019-09-13 | F0580, F0609, F0641, F0657, F0684, F0697, F0760, F0761, F0805, F0880 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Provide and implement an infection prevention and control program. | D |
| 2019-09-13 | F0585, F0838 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C |
How is Mentor Hills Post Acute staffed relative to the OH average?
| Measure | This facility | OH average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.40102 | 3.68589 |
| Total nursing staff turnover (%) | 62.1 | 48.7 |
| Average number of residents per day | 115.0 | 73.7 |
Who owns Mentor Hills Post Acute, and what chain is it in?
Mentor Hills Post Acute is registered with CMS as For profit - Limited Liability company, operates under the legal business name MENTOR SNF HEALTHCARE LLC and belongs to the PACS GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | JERGENSEN, JOSHUA, MITCHELL, JOHN | since 12/01/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | PROVIDENCE GROUP NH, LLC, JERGENSEN, JOSHUA, MITCHELL, JOHN, SALOPECK, SARAH | since 12/01/2024 |
| ADP OF THE SNF | PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC, SNF OH HOLDCO LLC, WELL INTEGRA MASTER JV LLC, WELL PM HOLDCO JV LLC, WELLTOWER INC, WELLTOWER OP, LLC, MEHTA, DHARMESH, SALOPECK, SARAH | since 12/01/2024 |
Were you or a family member harmed at Mentor Hills Post Acute?