OTTERBEIN NEW ALBANY

CCN 366424 · OTTERBEIN NEW ALBANY LLC · Non profit - Corporation · OTTERBEIN SENIORLIFE chain · 60 certified beds · Franklin · OH


OTTERBEIN NEW ALBANY is a 60-bed nursing home in NEW ALBANY, Ohio. CMS has certified it for Medicare and Medicaid since 2015-03-05. It averages 57.1 residents a day.

What harm was found in the violations cited at OTTERBEIN NEW ALBANY?

CMS lists 62 health-inspection deficiencies for OTTERBEIN NEW ALBANY since 2022-07-25, 45 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-23.

Survey dateTagDeficiencySeverity
2026-06-23F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2026-06-23F0602, F0684, F0689Protect each resident from the wrongful use of the resident's belongings or money. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2026-02-26F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2026-02-26F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-02-26F0605, F0756, F0757, F0805, F0880Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Provide and implement an infection prevention and control program.D
2025-05-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-05-15F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-05-15F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-08-21F0803, F0812Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-08-21F0656, F0695, F0880Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program.E
2024-08-21F0550, F0558, F0561, F0569, F0584, F0604, F0644, F0679, F0684, F0686, F0689, F0690, F0692, F0756, F0757, F0760, F0761, F0770, F0773, F0804, F0805, F0842, F0881Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Implement a program that monitors antibiotic use.D
2024-08-21F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.C
2023-10-31F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-08-21F0692Provide enough food/fluids to maintain a resident's health.D
2022-07-25F0880Provide and implement an infection prevention and control program.F
2022-07-25F0558, F0607, F0725, F0802, F0804, F0812Reasonably accommodate the needs and preferences of each resident. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2022-07-25F0550, F0580, F0641, F0679, F0684, F0689, F0692, F0695, F0756, F0758Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure each resident receives an accurate assessment. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D

Why was OTTERBEIN NEW ALBANY fined?

DateTypeAmount
2026-02-26Fine$23,980

How is OTTERBEIN NEW ALBANY staffed?

MeasureThis facilityOH average
Total nurse staffing hours per resident per day4.558783.68589
Total nursing staff turnover (%)41.048.7
Average number of residents per day57.173.7

Who owns OTTERBEIN NEW ALBANY, and what chain is it in?

OTTERBEIN NEW ALBANY is registered with CMS as Non profit - Corporation, operates under the legal business name OTTERBEIN NEW ALBANY LLC and belongs to the OTTERBEIN SENIORLIFE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTOTTERBEIN NEIGHBORHOODS, LLCsince 01/01/2016
5% OR GREATER INDIRECT OWNERSHIP INTERESTOTTERBEIN HOMEsince 12/01/2021
CORPORATE OFFICERARNOLD, DANIEL, GREEN, JAMES, HAWKINS, RITA, WILSON, JILLsince 05/01/2009
OPERATIONAL/MANAGERIAL CONTROLFUNCTIONAL PATHWAYS OF TENNESSEE LLC, OTTERBEIN HOME, APP, LYNN, BARTLETT, VICTORIA, BARTON, MARY BETH, BAYLIFF, BECKY, BROWNSON, WILLIAM, BURKE, DANIEL, COLEMAN, ROBERT, FRALEY, RALPH, GLOSSER, HEIDI, GREEN, JAMES, HAZELBAKER, TOMAS, PARIKH, RIPAL, VONDERHAAR, STEVEsince 10/16/2024
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFBAKER, STEVE, GALBUT, ABRAHAM, GALBUT, DANIEL, GALBUT, DAVID, GALBUT, ERIC, GALBUT, ROBERT, PARITZKY, JONATHAN, ROMBRO, DAVID, ZISEK, TODDsince 04/04/2025
ADP OF THE SNFFUNCTIONAL PATHWAYS OF TENNESSEE LLC, OTTERBEIN HOME, POLARIS PHARMACY SERVICES OF OHIO LLC, BARTON, MARY BETH, PARIKH, RIPALsince 04/03/2025

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