THE GRAND REHABILITATION AND NURSING AT UTICA

Special Focus Facility candidate · CCN 335600 · HERITAGE OPERATING ASSOCIATES LLC · For profit - Corporation · THE GRAND HEALTHCARE chain · 220 certified beds · Oneida · NY


THE GRAND REHABILITATION AND NURSING AT UTICA is a 220-bed nursing home in UTICA, New York. CMS has certified it for Medicare and Medicaid since 1977-01-31. It averages 213.0 residents a day.

What harm was found in the violations cited at THE GRAND REHABILITATION AND NURSING AT UTICA?

CMS lists 51 health-inspection deficiencies for THE GRAND REHABILITATION AND NURSING AT UTICA since 2021-12-21, 39 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2025-06-05.

Survey dateTagDeficiencySeverity
2025-06-05F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.L
2025-06-05F0584, F0804, F0835Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Administer the facility in a manner that enables it to use its resources effectively and efficiently.E
2025-06-05F0554, F0578, F0627, F0656, F0657, F0677, F0686, F0689, F0692, F0695, F0761, F0880Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2024-07-01F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
2024-02-01F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.F
2024-02-01F0584, F0761, F0804, F0809, F0812, F0880, F0919Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2024-02-01F0550, F0577, F0610, F0684, F0686, F0689, F0692, F0693, F0700, F0726, F0803, F0835, F0908Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Respond appropriately to all alleged violations. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Keep all essential equipment working safely.D
2023-08-21F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2021-12-21F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.L
2021-12-21F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2021-12-21F0604, F0677, F0692, F0803, F0804, F0836, F0840, F0880, F0886, F0921Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough food/fluids to maintain a resident's health. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. / Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. / Provide and implement an infection prevention and control program. / Perform COVID19 testing on residents and staff. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D

Why was THE GRAND REHABILITATION AND NURSING AT UTICA fined 2 times?

DateTypeAmount
2025-06-05Fine$110,801
2024-07-01Fine$21,958

How is THE GRAND REHABILITATION AND NURSING AT UTICA staffed relative to the NY average?

MeasureThis facilityNY average
Total nurse staffing hours per resident per day3.180243.62468
Total nursing staff turnover (%)25.840.3
Average number of residents per day213.0168.0

Who owns THE GRAND REHABILITATION AND NURSING AT UTICA, and what chain is it in?

THE GRAND REHABILITATION AND NURSING AT UTICA is registered with CMS as For profit - Corporation, operates under the legal business name HERITAGE OPERATING ASSOCIATES LLC and belongs to the THE GRAND HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTHERITAGE ACQUISITION HOLDINGS LLCsince 02/15/2019
5% OR GREATER INDIRECT OWNERSHIP INTERESTSTRAUSS, JEREMY, STRAUSS, MERYLsince 02/15/2019
CORPORATE OFFICERROGERS, ERIC, STRAUSS, JEREMYsince 02/15/2019
OPERATIONAL/MANAGERIAL CONTROLROGERS, ERIC, STRAUSS, JEREMYsince 02/15/2019

Were you or a family member harmed at THE GRAND REHABILITATION AND NURSING AT UTICA?