The Friendly Home, Rochester
The Friendly Home, Rochester is a 200-bed nursing home in Rochester, New York, certified for Medicare and Medicaid since 1976-01-01, averaging 169.1 residents a day.
Has The Friendly Home, Rochester been cited for violations?
CMS lists 18 health-inspection deficiencies for The Friendly Home, Rochester since 2022-03-02, 14 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2025-12-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-12-19 | F0605, F0658, F0689 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2025-12-19 | F0550, F0760, F0761, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2023-12-26 | F0607, F0880 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide and implement an infection prevention and control program. | E |
| 2023-12-26 | F0688, F0693, F0761, F0882, F0908 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. / Keep all essential equipment working safely. | D |
| 2022-03-02 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2022-03-02 | F0626, F0656 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2022-03-02 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
How is The Friendly Home, Rochester staffed?
| Measure | This facility | NY average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.33690 | 3.62468 |
| Total nursing staff turnover (%) | 45.4 | 40.3 |
| Average number of residents per day | 169.1 | 168.0 |
Who owns The Friendly Home, Rochester?
The Friendly Home, Rochester is registered with CMS as Non profit - Corporation, operates under the legal business name ROCHESTER FRIENDLY HOME.
| Role | Owner | Association date |
|---|---|---|
| W-2 MANAGING EMPLOYEE | BROWN, AMANDA, JOHNSON, CHRISTINE | since 09/02/2015 |
| CORPORATE DIRECTOR | JOHNSON, CHRISTINE | since 09/02/2015 |
| CORPORATE OFFICER | BAIER, DANIEL, BROWN, AMANDA, COOPER, GLEN, WILBORN, KIMBERLY | since 01/01/2014 |
Were you or a family member harmed at The Friendly Home, Rochester?