Highlands Living Center
Certified for Medicare and Medicaid since 1995-07-10, Highlands Living Center is a 122-bed nursing home in Pittsford, New York, averaging 115.3 residents a day.
Has Highlands Living Center been cited for violations?
CMS lists 19 health-inspection deficiencies for Highlands Living Center since 2021-09-02, 10 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-05-28.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-28 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2025-02-19 | F0610, F0919, F0921 | Respond appropriately to all alleged violations. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2025-02-19 | F0656, F0677, F0759, F0760, F0880 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program. | D |
| 2023-06-09 | F0692, F0812, F0836, F0842 | Provide enough food/fluids to maintain a resident's health. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2023-06-09 | F0695, F0791 | Provide safe and appropriate respiratory care for a resident when needed. / Provide or obtain dental services for each resident. | D |
| 2021-09-02 | F0885 | Report COVID19 data to residents and families. | E |
| 2021-09-02 | F0880 | Provide and implement an infection prevention and control program. | D |
| 2021-09-02 | F0732 | Post nurse staffing information every day. | B |
How is Highlands Living Center staffed relative to the NY average?
| Measure | This facility | NY average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.55423 | 3.62468 |
| Total nursing staff turnover (%) | 60.3 | 40.3 |
| Average number of residents per day | 115.3 | 168.0 |
Who owns Highlands Living Center?
Highlands Living Center is registered with CMS as Non profit - Corporation, operates under the legal business name THE HIGHLANDS LIVING CENTER INC.
| Role | Owner | Association date |
|---|---|---|
| CORPORATE OFFICER | BUSARI, SAMUEL, GARRETT, ELIZABETH, HALL, WILLIAM, LATELLA, ROBERT, MAGEE, ROBBIE, MCCANN, ROBERT, RIORDAN, MICHAEL, VANSTRYDONCK, GERALD, YALE, ELIZABETH | since 01/01/2011 |
| OPERATIONAL/MANAGERIAL CONTROL | STRONG PARTNERS HEALTHSYSTEM, INC, BUSARI, SAMUEL, NICHOLAS, NIRMALA | since 03/16/1995 |
| TRUSTEE OF THE SNF | STRONG PARTNERS HEALTHSYSTEM, INC | since 03/16/1995 |
| ADP OF THE SNF | STRONG PARTNERS HEALTHSYSTEM, INC, BUSARI, SAMUEL, NICHOLAS, NIRMALA, YALE, ELIZABETH | since 03/04/2025 |
Were you or a family member harmed at Highlands Living Center?