THE ELEANOR NURSING CARE CENTER

Special Focus Facility candidate · CMS abuse icon · CCN 335323 · VICTORY LAKE OPERATIONS, LLC · For profit - Limited Liability company · 120 certified beds · Dutchess · NY


THE ELEANOR NURSING CARE CENTER is a 120-bed nursing home in HYDE PARK, New York. CMS has certified it for Medicare and Medicaid since 1971-03-29. It averages 98.1 residents a day.

What harm was found in the violations cited at THE ELEANOR NURSING CARE CENTER?

CMS lists 91 health-inspection deficiencies for THE ELEANOR NURSING CARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-04-28.

Survey dateTagDeficiencySeverity
2026-04-28F0573, F0725, F0837, F0881Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. / Implement a program that monitors antibiotic use.F
2026-04-28F0584, F0677, F0686, F0689, F0698, F0756, F0804, F0812Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2026-04-28F0553, F0558, F0585, F0600, F0609, F0610, F0628, F0640, F0656, F0679, F0684, F0695, F0741, F0880Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. / Provide and implement an infection prevention and control program.D
2025-12-05F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2025-12-05F0584, F0838Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.D
2025-05-06F0725, F0726, F0812Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-05-06F0565, F0584, F0730, F0756, F0761, F0803, F0880, F0947Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Observe each nurse aide's job performance and give regular training. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2025-05-06F0558, F0580, F0602, F0609, F0628, F0641, F0656, F0657, F0698, F0759, F0881, F0883, F0887Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from the wrongful use of the resident's belongings or money. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D
2025-05-06F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.B
2024-09-17F0919Make sure that a working call system is available in each resident's bathroom and bathing area.K
2024-09-17F0584, F0600, F0609, F0550, F0565, F0657, F0725, F0837, F0865Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. / Have a plan that describes the process for conducting QAPI and QAA activities.E
2024-09-17F0610, F0689, F0623, F0641, F0656, F0677, F0686, F0692, F0695, F0711, F0730, F0756, F0760, F0761, F0791, F0812, F0880Respond appropriately to all alleged violations. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Observe each nurse aide's job performance and give regular training. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.D
2024-05-09F0656, F0689Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-01-29F0620, F0812, F0837, F0838, F0865, F0880, F0881Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use.F
2023-10-19F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D

Why was THE ELEANOR NURSING CARE CENTER fined?

DateTypeAmount
2024-09-17Fine$132,957

How is THE ELEANOR NURSING CARE CENTER staffed relative to the NY average?

MeasureThis facilityNY average
Total nurse staffing hours per resident per day2.672113.62468
Total nursing staff turnover (%)30.240.3
Average number of residents per day98.1168.0

Who owns THE ELEANOR NURSING CARE CENTER?

THE ELEANOR NURSING CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name VICTORY LAKE OPERATIONS, LLC.

RoleOwnerAssociation date
OPERATIONAL/MANAGERIAL CONTROLALBRECHT, BARBARA, IMPERATI RAMSEY, ALEXANDRA, JONES, ROXANNE, KOSCHITZKI, ELLIOT, KOVACS, ANDREA, MAUS, RENEE, NEGRON, CHRISTOPHER, PATEL, DEEPESH, SANTIAGO, RALPH, TARAZONA, FERNANDOsince 01/15/2017
ADP OF THE SNFPATEL, DEEPESH, SANTIAGO, RALPHsince 12/29/2025

Were you or a family member harmed at THE ELEANOR NURSING CARE CENTER?