NORTHSTAR POST ACUTE

CCN 295023 · CARSON CITY COMMUNITY HEALTHCARE, LLC · For profit - Corporation · PACS GROUP chain · 73 certified beds · Carson City · NV


NORTHSTAR POST ACUTE is a 73-bed nursing home in CARSON CITY, Nevada. CMS has certified it for Medicare and Medicaid since 1973-01-01. It averages 59.5 residents a day.

What harm was found in the violations cited at NORTHSTAR POST ACUTE?

CMS lists 78 health-inspection deficiencies for NORTHSTAR POST ACUTE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-02.

Survey dateTagDeficiencySeverity
2026-02-02F0835, F0883Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Develop and implement policies and procedures for flu and pneumonia vaccinations.F
2026-02-02F0712, F0755, F0759, F0868, F0943Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.E
2026-02-02F0552, F0584, F0600, F0605, F0606, F0609, F0610, F0656, F0657, F0689, F0744, F0761, F0865, F0880, F0887, F0940, F0941, F0942, F0944, F0945, F0946, F0949Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Not hire anyone with a finding of abuse, neglect, exploitation, or theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Develop, implement, and/or maintain an effective training program for all new and existing staff members. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. / Provide training in compliance and ethics. / Provide behavior health training consistent with the requirements and as determined by a facility assessment.D
2026-02-02F0732Post nurse staffing information every day.C
2024-12-19F0690, F0761Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2024-12-19F0759, F0842, F0880, F0943Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.D
2024-12-19F0732Post nurse staffing information every day.C
2024-08-09F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-02-20F0697Provide safe, appropriate pain management for a resident who requires such services.G
2024-02-20F0656, F0941Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.F
2024-02-20F0583, F0944Keep residents' personal and medical records private and confidential. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.E
2024-02-20F0552, F0558, F0561, F0578, F0582, F0609, F0623, F0635, F0655, F0657, F0658, F0677, F0684, F0686, F0689, F0695, F0700, F0725, F0755, F0759, F0842, F0867, F0868, F0880, F0881, F0883, F0887, F0942, F0943, F0945, F0946, F0949Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide doctor's orders for the resident's immediate care at the time the resident was admitted. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. / Provide training in compliance and ethics. / Provide behavior health training consistent with the requirements and as determined by a facility assessment.D
2024-02-20F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.C
2023-10-16F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2023-09-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D

Why was NORTHSTAR POST ACUTE fined?

DateTypeAmount
2024-02-20Fine$70,296

How is NORTHSTAR POST ACUTE staffed relative to the NV average?

MeasureThis facilityNV average
Total nurse staffing hours per resident per day3.357594.30047
Total nursing staff turnover (%)62.545.1
Average number of residents per day59.594.3

Who owns NORTHSTAR POST ACUTE, and what chain is it in?

NORTHSTAR POST ACUTE is registered with CMS as For profit - Corporation, operates under the legal business name CARSON CITY COMMUNITY HEALTHCARE, LLC and belongs to the PACS GROUP chain.

RoleOwnerAssociation date
5% OR GREATER INDIRECT OWNERSHIP INTERESTPACS GROUP, INC.since 08/01/2025
5% OR GREATER SECURITY INTERESTTRUIST BANKsince 08/01/2025
MANAGING CONTROL - GOVERNING BODYJERGENSEN, JOSHUA, MITCHELL, JOHNsince 08/01/2025
OPERATIONAL/MANAGERIAL CONTROLCANTY, MARK, JERGENSEN, JOSHUA, MITCHELL, JOHN, RHODES, MATTHEW, TILLEY, SAMANTHAsince 08/01/2025
ADP OF THE SNFCSV 4 CARSON SNF, LLC, PROVIDENCE ADMINISTRATIVE CONSULTING SERVICES INC, TRUIST BANK, CANTY, MARK, RHODES, MATTHEW, TILLEY, SAMANTHAsince 08/01/2025

Were you or a family member harmed at NORTHSTAR POST ACUTE?