Casa Arena Healthcare LLC

CCN 325043 · CASA ARENA HEALTHCARE LLC · For profit - Corporation · OPCO SKILLED MANAGEMENT chain · 117 certified beds · Otero · NM


Casa Arena Healthcare LLC is a 117-bed nursing home in Alamogordo, New Mexico. CMS has certified it for Medicare and Medicaid since 1985-09-04. It averages 96.0 residents a day.

What harm was found in the violations cited at Casa Arena Healthcare LLC?

CMS lists 92 health-inspection deficiencies for Casa Arena Healthcare LLC since 2023-04-06, 66 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2026-05-11.

Survey dateTagDeficiencySeverity
2026-05-11F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2026-03-13F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2026-03-13F0609, F0610, F0657Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2025-12-23F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-07-14F0584, F0636, F0637Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assess the resident when there is a significant change in conditionD
2025-07-14F0732Post nurse staffing information every day.C
2025-06-05F0725, F0851Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F
2025-06-05F0584, F0605, F0657, F0740, F0744, F0756, F0812Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-06-05F0550, F0580, F0641, F0655, F0656, F0658, F0677, F0761, F0842, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2024-10-18F0609, F0658Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality.E
2024-10-18F0655, F0755Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-08-21F0656, F0657Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-04-24F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
2024-04-24F0583, F0585, F0812, F0944Keep residents' personal and medical records private and confidential. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.F
2024-04-24F0558, F0580, F0584, F0609, F0623, F0625, F0637, F0638, F0655, F0656, F0657, F0692, F0697, F0757, F0758, F0842, F0880, F0887, F0678Reasonably accommodate the needs and preferences of each resident. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Assess the resident when there is a significant change in condition / Assure that each resident’s assessment is updated at least once every 3 months. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.E
2024-04-24F0641, F0685, F0803Ensure each resident receives an accurate assessment. / Assist a resident in gaining access to vision and hearing services. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D
2023-10-24F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.L
2023-10-24F0760Ensure that residents are free from significant medication errors.G
2023-10-24F0919Make sure that a working call system is available in each resident's bathroom and bathing area.E
2023-10-24F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-04-06F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.F
2023-04-06F0550, F0584, F0600, F0623, F0625, F0637, F0640, F0641, F0656, F0690, F0730, F0756, F0759, F0761, F0880, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Assess the resident when there is a significant change in condition / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Observe each nurse aide's job performance and give regular training. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2023-04-06F0568, F0578, F0580, F0609, F0636, F0655, F0684, F0758, F0825Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide or get specialized rehabilitative services as required for a resident.D

Why was Casa Arena Healthcare LLC fined 2 times?

DateTypeAmount
2024-04-24Fine$108,316
2023-10-24Fine$16,059

How is Casa Arena Healthcare LLC staffed relative to the NM average?

MeasureThis facilityNM average
Total nurse staffing hours per resident per day2.922813.53305
Total nursing staff turnover (%)60.853.3
Average number of residents per day96.084.9

Who owns Casa Arena Healthcare LLC, and what chain is it in?

Casa Arena Healthcare LLC is registered with CMS as For profit - Corporation, operates under the legal business name CASA ARENA HEALTHCARE LLC and belongs to the OPCO SKILLED MANAGEMENT chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTCASA HEALTHCARE, LLCsince 03/01/2023
INDIRECT OWNERSHIP INTERESTCALIBER ADVISORS LLCsince 03/01/2023
CORPORATE OFFICERGARETZ, DAVIDsince 04/28/2023
OPERATIONAL/MANAGERIAL CONTROLCASA HEALTHCARE, LLC, GARETZ, DAVIDsince 03/01/2023
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFGURWITZ, SOLOMON, HAGINS, ELIZABETH, KAPLAN, ESTHER, KAPLAN, MOSHA, MINDLE, ADAM, STERNSHEIN, JENNIFER, UNGER, JEFFREY, ZIMMERMAN, CAROLINEsince 04/01/2025
ADP OF THE SNF205 MOONGLOW AVE NM, LLC, CONTINUUM REHAB GROUP LLC, GIBRALTAR TRUST, HALLMARK ADVISORS, LLC, HANSEN HUNTER LLC, OPCO CA SKILLED MGMT INC., OPCO NM SKILLED MGMT, LLC, REGIS TRUST, THE WRIGHT GROUP CONSULTING, LLC, WILSHIRE HEALTH REALTY, LLC, KIGHT, LEAH, STOLARCZYK, LISAsince 03/01/2023

Were you or a family member harmed at Casa Arena Healthcare LLC?