Albuquerque Heights Healthcare and Rehabilitation
Albuquerque Heights Healthcare and Rehabilitation is a 134-bed nursing home in Albuquerque, New Mexico. CMS has certified it for Medicare and Medicaid since 1992-05-01. It averages 120.1 residents a day.
What harm was found in the violations cited at Albuquerque Heights Healthcare and Rehabilitation?
CMS lists 84 health-inspection deficiencies for Albuquerque Heights Healthcare and Rehabilitation since 2023-01-23, 61 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-22.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-22 | F0580, F0658, F0808 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| 2026-02-03 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2026-02-03 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| 2025-12-31 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2025-12-12 | F0658, F0698 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| 2025-12-12 | F0558, F0584, F0790 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide routine and 24-hour emergency dental care for each resident. | D |
| 2025-08-14 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-06-10 | F0584, F0842 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2025-04-15 | F0641, F0658, F0677, F0921, F0777 | Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | E |
| 2025-04-15 | F0742, F0760, F0761, F0804 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| 2025-01-16 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E |
| 2025-01-16 | F0641, F0692 | Ensure each resident receives an accurate assessment. / Provide enough food/fluids to maintain a resident's health. | D |
| 2024-08-23 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2024-08-23 | F0550, F0584, F0919 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Make sure that a working call system is available in each resident's bathroom and bathing area. | E |
| 2024-08-23 | F0580, F0658, F0689 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-05-30 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| 2024-01-31 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-01-31 | F0550, F0558, F0565, F0584, F0657, F0658, F0679, F0730, F0740, F0947 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide activities to meet all resident's needs. / Observe each nurse aide's job performance and give regular training. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E |
| 2024-01-31 | F0561, F0582, F0660, F0676, F0677, F0698, F0791, F0842 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Plan the resident's discharge to meet the resident's goals and needs. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide or obtain dental services for each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2023-11-02 | F0684, F0809 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D |
| 2023-10-27 | F0802, F0807, F0812 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-10-27 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2023-08-04 | F0842, F0925 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2023-01-23 | F0809, F0812 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-01-23 | F0550, F0558, F0578, F0584, F0585, F0657, F0658, F0677, F0684, F0730, F0740, F0757, F0761, F0810 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Observe each nurse aide's job performance and give regular training. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. | E |
| 2023-01-23 | F0561, F0645, F0656, F0685, F0692, F0804, F0880 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Assist a resident in gaining access to vision and hearing services. / Provide enough food/fluids to maintain a resident's health. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. | D |
Why was Albuquerque Heights Healthcare and Rehabilitation fined?
| Date | Type | Amount |
|---|---|---|
| 2024-08-23 | Fine | $8,170 |
How is Albuquerque Heights Healthcare and Rehabilitation staffed?
| Measure | This facility | NM average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.75715 | 3.53305 |
| Total nursing staff turnover (%) | 66.7 | 53.3 |
| Average number of residents per day | 120.1 | 84.9 |
Who owns Albuquerque Heights Healthcare and Rehabilitation, and what chain is it in?
Albuquerque Heights Healthcare and Rehabilitation is registered with CMS as For profit - Corporation, operates under the legal business name ALBUQUERQUE HEIGHTS HEALTHCARE AND REHABILITATION CENTER, LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | SUMMIT CARE LLC | since 07/25/2007 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, SKILLED HEALTHCARE LLC, SUMMIT CARE PARENT LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLD | since 01/01/2013 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 02/02/2015 |
| OPERATIONAL/MANAGERIAL CONTROL | HICKS, DAVID, MORRIS, DIANE, NOYA, LISA | since 04/01/2024 |
| ADP OF THE SNF | HICKS, DAVID, NOYA, LISA | since 03/09/2025 |
Were you or a family member harmed at Albuquerque Heights Healthcare and Rehabilitation?