COMPLETE CARE AT ARBORS
COMPLETE CARE AT ARBORS is a 120-bed nursing home in TOMS RIVER, New Jersey, certified for Medicare and Medicaid since 1994-07-14, averaging 107.6 residents a day.
Has COMPLETE CARE AT ARBORS been cited for violations?
CMS lists 22 health-inspection deficiencies for COMPLETE CARE AT ARBORS since 2022-05-11, 16 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2025-03-27.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-03-27 | F0658, F0677, F0880 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program. | E |
| 2025-03-27 | F0686, F0698, F0755, F0761, F0812 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| 2024-05-17 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2024-05-17 | F0655, F0658, F0686, F0695, F0812, F0842 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-05-17 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C |
| 2022-05-11 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2022-05-11 | F0558, F0658, F0759, F0812, F0880 | Reasonably accommodate the needs and preferences of each resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure medication error rates are not 5 percent or greater. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | D |
How is COMPLETE CARE AT ARBORS staffed relative to the NJ average?
| Measure | This facility | NJ average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.16549 | 3.84961 |
| Total nursing staff turnover (%) | 49.5 | 39.7 |
| Average number of residents per day | 107.6 | 122.4 |
Who owns COMPLETE CARE AT ARBORS, and what chain is it in?
COMPLETE CARE AT ARBORS is registered with CMS as For profit - Corporation, operates under the legal business name COMPLETE CARE AT ARBORS, LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | NJ OC HOLDCO OPCO II LLC | since 09/01/2019 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | EEF CAPITAL LLC, NJ OC MEZZCO OPCO LLC, PEACE CAPITAL LLC, SCHLAFF, BENNY, SCHLAFF, NACHUM | since 09/01/2019 |
| MANAGING CONTROL - GOVERNING BODY | HOCH, ROBERT, STEIN, SHALOM | since 09/01/2019 |
| CORPORATE OFFICER | STEIN, SHALOM | since 09/01/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | HOCH, ROBERT, ISSA, MOUSA, MERCADO, WANDA, PATEL, AKSHAY, SHAPIRO, MENACHEM | since 07/03/2023 |
| ADP OF THE SNF | ARBORS PROPCO LLC, EEF CAPITAL LLC, NJ OC HOLDCO PROPCO LLC, PEACE CAPITAL LLC, BOYLE, JACQUELINE, ISSA, MOUSA, MERCADO, WANDA, PATEL, AKSHAY, SCHLAFF, BENNY, SCHLAFF, NACHUM, SHAPIRO, MENACHEM, STEIN, SHALOM | since 07/03/2023 |
Were you or a family member harmed at COMPLETE CARE AT ARBORS?