Complete Care at Voorhees, LLC
Complete Care at Voorhees, LLC is a 190-bed nursing home in VOORHEES, New Jersey. CMS has certified it for Medicare and Medicaid since 1986-02-28. It averages 179.4 residents a day.
What harm was found in the violations cited at Complete Care at Voorhees, LLC?
CMS lists 35 health-inspection deficiencies for Complete Care at Voorhees, LLC since 2022-06-07, 28 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-02-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-19 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| 2025-08-29 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-05-02 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-01-13 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-01-13 | F0550, F0584, F0658, F0687, F0698, F0804 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate foot care. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| 2025-01-13 | F0677, F0806 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| 2023-09-29 | F0880 | Provide and implement an infection prevention and control program. | J |
| 2023-09-29 | F0582, F0804, F0809, F0812, F0881, F0909 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E |
| 2023-09-29 | F0578, F0600, F0607, F0657, F0686, F0689, F0693, F0700, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2022-06-07 | F0756, F0760, F0812 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2022-06-07 | F0658, F0686, F0688, F0689 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
Why was Complete Care at Voorhees, LLC fined?
| Date | Type | Amount |
|---|---|---|
| 2026-05-01 | Fine | $23,520 |
How is Complete Care at Voorhees, LLC staffed relative to the NJ average?
| Measure | This facility | NJ average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.52825 | 3.84961 |
| Total nursing staff turnover (%) | 56.4 | 39.7 |
| Average number of residents per day | 179.4 | 122.4 |
Who owns Complete Care at Voorhees, LLC, and what chain is it in?
Complete Care at Voorhees, LLC is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT VOORHEES LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC NJ2 OPCOS LLC | since 07/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | SMS 2021 TRUST | since 07/01/2021 |
| INDIRECT OWNERSHIP INTEREST | STEIN, SHALOM | since 07/01/2021 |
| 5% OR GREATER SECURITY INTEREST | WELLTOWER OP, LLC | since 07/01/2021 |
| MANAGING CONTROL - GOVERNING BODY | HOCH, ROBERT, STEIN, SHALOM | since 07/01/2021 |
| CORPORATE OFFICER | STEIN, SHALOM | since 07/01/2021 |
| OPERATIONAL/MANAGERIAL CONTROL | HOCH, ROBERT, LOVE, SUSAN, MERCADO, WANDA, PECORA, ANDREW, SOLARZ, JEFFREY | since 07/01/2021 |
| TRUSTEE OF THE SNF | STEIN, SHALOM | since 07/01/2021 |
| ADP OF THE SNF | AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC, AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC, AURORA GUARDIAN HOLDCO IV, LLC, AURORA GUARDIAN IV REALTY, LLC, AURORA GUARDIAN PARTNERS M7 LLC, J & R FAMILY INVESTMENTS, LLC, J&R M7 FAMILY INVESTMENTS LLC, L FRIEDMAN 2018 FAMILY TRUST, L FRIEDMAN FAMILY HOLDINGS LLC, LANDAU FAMILY INVESTMENT TRUST, M FRIEDMAN 2018 FAMILY TRUST, PC WTA ACQUISITION LLC, PC WTA M7 LLC, PEACE CAPITAL HOLDINGS LLC, SMS 2021 TRUST, VOORHEES CENTER NJ OWNER LLC, WELLTOWER OP, LLC, LOVE, SUSAN, MERCADO, WANDA, PECORA, ANDREW, RICCIARDI, MARISSA | since 07/01/2021 |
Were you or a family member harmed at Complete Care at Voorhees, LLC?