Rochester Manor
Rochester Manor is a 108-bed nursing home in ROCHESTER, New Hampshire. CMS has certified it for Medicare and Medicaid since 1972-08-19. It averages 83.0 residents a day.
What harm was found in the violations cited at Rochester Manor?
CMS lists 15 health-inspection deficiencies for Rochester Manor since 2023-03-24, 11 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-01-14.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-14 | F0609, F0610, F0628, F0842 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-06-06 | F0585, F0610, F0657, F0658, F0699, F0880 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care or services that was trauma informed and/or culturally competent. / Provide and implement an infection prevention and control program. | D |
| 2024-04-03 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| 2023-03-24 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-03-24 | F0583, F0812, F0881 | Keep residents' personal and medical records private and confidential. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use. | D |
How is Rochester Manor staffed relative to the NH average?
| Measure | This facility | NH average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.19906 | 3.90332 |
| Total nursing staff turnover (%) | 32.8 | 44.1 |
| Average number of residents per day | 83.0 | 81.3 |
Who owns Rochester Manor, and what chain is it in?
Rochester Manor is registered with CMS as For profit - Limited Liability company, operates under the legal business name 40 WHITEHALL ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | SUMMIT CARE LLC | since 07/10/2015 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, SKILLED HEALTHCARE LLC, SUMMIT CARE PARENT LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLD | since 07/01/2015 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 04/01/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | MCCRACKEN, KATHLEEN, RIZKALLA HANNA, MAGUED | since 01/01/2018 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | BOGDAN, GREGORY, KIRSCHNER, JONATHAN, MURRAY, LAUREN | since 03/14/2025 |
| ADP OF THE SNF | MCCRACKEN, KATHLEEN, RIZKALLA HANNA, MAGUED | since 01/01/2018 |