PLEASANT VIEW CENTER

Special Focus Facility · CCN 305045 · PLEASANT VIEW OPERATING GROUP LLC · For profit - Limited Liability company · 176 certified beds · Merrimack · NH


PLEASANT VIEW CENTER is a 176-bed nursing home in CONCORD, New Hampshire. CMS has certified it for Medicare and Medicaid since 1994-06-01. It averages 150.6 residents a day.

What harm was found in the violations cited at PLEASANT VIEW CENTER?

CMS lists 47 health-inspection deficiencies for PLEASANT VIEW CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-04.

Survey dateTagDeficiencySeverity
2026-06-04F0554, F0609, F0658, F0686, F0688, F0761, F0791, F0880Allow residents to self-administer drugs if determined clinically appropriate. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Provide and implement an infection prevention and control program.D
2026-06-04F0641, F0842Ensure each resident receives an accurate assessment. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.B
2026-01-12F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.E
2026-01-12F0552, F0561, F0635, F0656, F0658, F0684, F0880, F0926Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Provide doctor's orders for the resident's immediate care at the time the resident was admitted. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program. / Have policies on smoking.D
2025-07-03F0881Implement a program that monitors antibiotic use.E
2025-07-03F0578, F0604, F0635, F0656, F0689, F0699, F0777, F0883, F0887Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide doctor's orders for the resident's immediate care at the time the resident was admitted. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide care or services that was trauma informed and/or culturally competent. / Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D
2025-07-03F0628, F0637Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Assess the resident when there is a significant change in conditionB
2025-02-26F0760Ensure that residents are free from significant medication errors.G
2025-02-26F0609, F0658, F0726, F0755, F0867Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D
2024-11-05F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2024-11-05F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.B
2024-09-24F0580, F0609Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-07-25F0755, F0761Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2024-07-25F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2024-07-25F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.B
2024-03-28F0609, F0755Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E

Why was PLEASANT VIEW CENTER fined 2 times?

DateTypeAmount
2025-02-26Fine$8,788
2023-12-11Fine$4,194

How is PLEASANT VIEW CENTER staffed relative to the NH average?

MeasureThis facilityNH average
Total nurse staffing hours per resident per day3.782893.90332
Total nursing staff turnover (%)68.044.1
Average number of residents per day150.681.3

Who owns PLEASANT VIEW CENTER?

PLEASANT VIEW CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name PLEASANT VIEW OPERATING GROUP LLC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTAN MAGNOLIA OPCO, LLC, EICHLER, ABRAHAM, EISEN, MENASHE, KLEIN, YEHUDIS, PERLSTEIN, BARRYsince 01/21/2022
5% OR GREATER INDIRECT OWNERSHIP INTERESTPERIGROVE 1014 LLCsince 01/21/2022
MANAGING CONTROL - GOVERNING BODYEICHLER, ABRAHAMsince 07/01/2021
CORPORATE OFFICEREICHLER, ABRAHAMsince 07/01/2021
OPERATIONAL/MANAGERIAL CONTROLAWEH, NELSON, ROGERS, RICHARDsince 03/01/2023
ADP OF THE SNFPLEASANT VIEW I REALTY, LLC, AWEH, NELSON, ROGERS, RICHARDsince 02/01/2022

Were you or a family member harmed at PLEASANT VIEW CENTER?