HACKETT HILL HEALTHCARE CENTER
HACKETT HILL HEALTHCARE CENTER is a 70-bed nursing home in MANCHESTER, New Hampshire. CMS has certified it for Medicare and Medicaid since 1989-10-20. It averages 58.6 residents a day.
What harm was found in the violations cited at HACKETT HILL HEALTHCARE CENTER?
CMS lists 15 health-inspection deficiencies for HACKETT HILL HEALTHCARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-24.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-24 | F0880 | Provide and implement an infection prevention and control program. | F |
| 2026-04-24 | F0658, F0687 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate foot care. | D |
| 2025-12-17 | F0635 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | G |
| 2025-12-17 | F0880 | Provide and implement an infection prevention and control program. | D |
| 2025-03-13 | F0552, F0658, F0880, F0908 | Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. | D |
| 2025-03-13 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
| 2024-04-02 | F0684, F0759, F0761 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2024-04-02 | F0685 | Assist a resident in gaining access to vision and hearing services. | B |
| 2024-01-09 | F0732 | Post nurse staffing information every day. | B |
Why was HACKETT HILL HEALTHCARE CENTER fined?
| Date | Type | Amount |
|---|---|---|
| 2025-12-17 | Fine | $8,278 |
How is HACKETT HILL HEALTHCARE CENTER staffed relative to the NH average?
| Measure | This facility | NH average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.75001 | 3.90332 |
| Total nursing staff turnover (%) | 34.4 | 44.1 |
| Average number of residents per day | 58.6 | 81.3 |
Who owns HACKETT HILL HEALTHCARE CENTER, and what chain is it in?
HACKETT HILL HEALTHCARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name 191 HACKETT HILL ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | 191 HACKETT HILL ROAD OPERATIONS LLC | since 11/01/2014 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS NH HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLD | since 03/02/2015 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 06/01/2024 |
| OPERATIONAL/MANAGERIAL CONTROL | CULLEROT, ELIZABETH, OJUTALAYO, AYOBAMI | since 06/01/2024 |
| ADP OF THE SNF | CULLEROT, ELIZABETH, OJUTALAYO, AYOBAMI | since 02/09/2025 |
Were you or a family member harmed at HACKETT HILL HEALTHCARE CENTER?