CRESTWOOD CENTER
CRESTWOOD CENTER is a 82-bed nursing home in MILFORD, New Hampshire. CMS has certified it for Medicare and Medicaid since 1996-04-01. It averages 63.9 residents a day.
What harm was found in the violations cited at CRESTWOOD CENTER?
CMS lists 13 health-inspection deficiencies for CRESTWOOD CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-12-18.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-12-18 | F0656, F0880 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide and implement an infection prevention and control program. | D |
| 2025-12-18 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C |
| 2024-06-26 | F0880 | Provide and implement an infection prevention and control program. | J |
| 2024-01-30 | F0725, F0801 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E |
| 2024-01-30 | F0561, F0578, F0609, F0689 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-01-30 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C |
| 2024-01-30 | F0582, F0679 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide activities to meet all resident's needs. | B |
Why was CRESTWOOD CENTER fined?
| Date | Type | Amount |
|---|---|---|
| 2024-06-26 | Fine | $15,646 |
How is CRESTWOOD CENTER staffed relative to the NH average?
| Measure | This facility | NH average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.36808 | 3.90332 |
| Total nursing staff turnover (%) | 43.1 | 44.1 |
| Average number of residents per day | 63.9 | 81.3 |
Who owns CRESTWOOD CENTER, and what chain is it in?
CRESTWOOD CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name 40 CROSBY STREET OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | HARBORSIDE NEW HAMPSHIRE LIMITED PARTNERSHIP | since 05/01/2019 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | FC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, HARBORSIDE HEALTHCARE LLC, HARBORSIDE TOLEDO BUSINESS LLC, SUN HEALTHCARE GROUP INC, SUNBRIDGE HEALTHCARE LLC, WHITMAN, ARNOLD | since 05/01/2019 |
| CORPORATE OFFICER | BERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVI | since 05/01/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | BENSON, HANNAH, MORRIS, DIANE, OJUTALAYO, AYOBAMI | since 03/01/2024 |
| ADP OF THE SNF | BENSON, HANNAH, MORRIS, DIANE, OJUTALAYO, AYOBAMI | since 03/18/2025 |