Lebanon Center, Genesis HealthCare

Special Focus Facility candidate · CCN 305050 · 24 OLD ETNA ROAD OPERATIONS LLC · For profit - Limited Liability company · GENESIS HEALTHCARE chain · 110 certified beds · Grafton · NH


Lebanon Center, Genesis HealthCare is a 110-bed nursing home in LEBANON, New Hampshire. CMS has certified it for Medicare and Medicaid since 1995-05-01. It averages 77.9 residents a day.

What harm was found in the violations cited at Lebanon Center, Genesis HealthCare?

CMS lists 30 health-inspection deficiencies for Lebanon Center, Genesis HealthCare since 2023-04-19, 25 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2025-10-06.

Survey dateTagDeficiencySeverity
2025-10-06F0880Provide and implement an infection prevention and control program.L
2025-08-14F0554, F0657, F0806, F0880, F0926Allow residents to self-administer drugs if determined clinically appropriate. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Provide and implement an infection prevention and control program. / Have policies on smoking.D
2025-08-14F0641Ensure each resident receives an accurate assessment.B
2025-07-07F0567, F0568, F0569Honor the resident's right to manage his or her financial affairs. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.D
2024-07-11F0725, F0809Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E
2024-07-11F0658, F0758, F0760, F0880, F0881, F0943Ensure services provided by the nursing facility meet professional standards of quality. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.D
2024-07-11F0680, F0732, F0868Ensure the activities program is directed by a qualified professional. / Post nurse staffing information every day. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyC
2024-07-11F0553, F0641Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Ensure each resident receives an accurate assessment.B
2023-11-21F0552, F0921Ensure that residents are fully informed and understand their health status, care and treatments. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2023-04-19F0561, F0761, F0813Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Have a policy regarding use and storage of foods brought to residents by family and other visitors.D
2023-04-19F0656, F0657Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.B

Why was Lebanon Center, Genesis HealthCare fined?

DateTypeAmount
2025-08-14Fine$72,924

How is Lebanon Center, Genesis HealthCare staffed relative to the NH average?

MeasureThis facilityNH average
Total nurse staffing hours per resident per day3.172083.90332
Total nursing staff turnover (%)48.644.1
Average number of residents per day77.981.3

Who owns Lebanon Center, Genesis HealthCare, and what chain is it in?

Lebanon Center, Genesis HealthCare is registered with CMS as For profit - Limited Liability company, operates under the legal business name 24 OLD ETNA ROAD OPERATIONS LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS NH HOLDINGS LLCsince 04/01/2011
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GENESIS OPERATIONS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 06/01/2024
OPERATIONAL/MANAGERIAL CONTROLVANCE, JOSEPHsince 06/12/2023
ADP OF THE SNFGENESIS OPERATIONS LLC, VANCE, JOSEPHsince 03/10/2025

Were you or a family member harmed at Lebanon Center, Genesis HealthCare?