Willow Creek Nursing and Rehabilitation Center
Willow Creek Nursing and Rehabilitation Center is a 200-bed nursing home in Goldsboro, North Carolina. CMS has certified it for Medicare and Medicaid since 1974-06-01. It averages 165.2 residents a day.
What harm was found in the violations cited at Willow Creek Nursing and Rehabilitation Center?
CMS lists 24 health-inspection deficiencies for Willow Creek Nursing and Rehabilitation Center, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-11 | F0908 | Keep all essential equipment working safely. | F |
| 2026-06-11 | F0580, F0684, F0755, F0842 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2026-03-19 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2026-03-19 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B |
| 2026-02-13 | F0684, F0689 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-01-24 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| 2024-12-06 | F0584, F0602, F0656, F0658, F0695, F0726, F0760 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure that residents are free from significant medication errors. | D |
| 2023-11-30 | F0582, F0867 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F |
| 2023-11-30 | F0689, F0812 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-11-30 | F0584, F0677, F0688 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
Why was Willow Creek Nursing and Rehabilitation Center fined 3 times?
| Date | Type | Amount |
|---|---|---|
| 2026-02-13 | Fine | $4,394 |
| 2026-02-13 | Fine | $4,394 |
| 2024-12-06 | Fine | $6,570 |
How is Willow Creek Nursing and Rehabilitation Center staffed relative to the NC average?
| Measure | This facility | NC average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.57592 | 3.83430 |
| Total nursing staff turnover (%) | 59.2 | 49.0 |
| Average number of residents per day | 165.2 | 86.9 |
Who owns Willow Creek Nursing and Rehabilitation Center, and what chain is it in?
Willow Creek Nursing and Rehabilitation Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name BIRCH LTC GROUP, LLC and belongs to the PRINCIPLE LONG TERM CARE chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | PRINCIPLE IT SERVICES, INC., PRINCIPLE LONG TERM CARE, INC. | since 01/01/2011 |
| MANAGING CONTROL - GOVERNING BODY | KRISHNARAJ, RAMESH, STROUD, WENDY | since 03/01/2023 |
| CORPORATE OFFICER | BOICE, GALE, HOOD, LYNN, JOHNSON, DIANNE | since 01/01/2011 |
| OPERATIONAL/MANAGERIAL CONTROL | PRINCIPLE LONG TERM CARE, INC., HOOD, LYNN | since 01/01/2011 |
| ADP OF THE SNF | PRINCIPLE IT SERVICES, INC., PRINCIPLE LONG TERM CARE, INC., BOICE, GALE, HILL, RAYMOND, HILL, ROBERT, HILL, STEPHEN, KRISHNARAJ, RAMESH, STROUD, WENDY | since 01/01/2011 |
Were you or a family member harmed at Willow Creek Nursing and Rehabilitation Center?