Tower Nursing and Rehabilitation Center

For profit - Limited Liability company · PRINCIPLE LONG TERM CARE chain · 180 certified beds · CCN 345513 · EVEREST LONG TERM CARE, LLC · Wake · NC


Tower Nursing and Rehabilitation Center is a 180-bed nursing home in Raleigh, North Carolina. CMS has certified it for Medicare and Medicaid since 2002-03-14. It averages 89.3 residents a day.

What harm was found in the violations cited at Tower Nursing and Rehabilitation Center?

CMS lists 39 health-inspection deficiencies for Tower Nursing and Rehabilitation Center since 2022-10-15, 17 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-05.

Survey dateTagDeficiencySeverity
2026-03-05F0678, F0880Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Provide and implement an infection prevention and control program.D
2025-03-20F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-03-20F0553, F0561, F0585, F0685, F0761, F0880Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Assist a resident in gaining access to vision and hearing services. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2024-02-08F0758, F0761, F0867Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.E
2024-02-08F0641, F0656, F0755, F0756, F0883Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2022-10-15F0600, F0610Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations.J
2022-10-15F0657, F0689, F0812Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2022-10-15F0550, F0558, F0578, F0656, F0661, F0677, F0684, F0686, F0690, F0725, F0755, F0758, F0761, F0791Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident.D
2022-10-15F0577, F0838Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.C
2022-10-15F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.B

How is Tower Nursing and Rehabilitation Center staffed relative to the NC average?

MeasureThis facilityNC average
Total nurse staffing hours per resident per day3.590323.83430
Total nursing staff turnover (%)37.149.0
Average number of residents per day89.386.9

Who owns Tower Nursing and Rehabilitation Center, and what chain is it in?

Tower Nursing and Rehabilitation Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name EVEREST LONG TERM CARE, LLC and belongs to the PRINCIPLE LONG TERM CARE chain.

RoleOwnerAssociation date
CORPORATE OFFICERBOICE, GALE, JOHNSON, DIANNEsince 01/01/2011
OPERATIONAL/MANAGERIAL CONTROLPRINCIPLE LONG TERM CARE, INC., TUCKER, DARRENsince 01/01/2011
ADP OF THE SNFBOICE, GALE, HILL, RAYMOND, HILL, ROBERT, HILL, STEPHEN, KWOK, EVELYN, TUCKER, DARRENsince 01/01/2011

Were you or a family member harmed at Tower Nursing and Rehabilitation Center?