Hertford Rehabilitation and Healthcare Center
Hertford Rehabilitation and Healthcare Center is a 78-bed nursing home in Hertford, North Carolina. CMS has certified it for Medicare and Medicaid since 1987-07-24. It averages 66.3 residents a day.
What harm was found in the violations cited at Hertford Rehabilitation and Healthcare Center?
CMS lists 39 health-inspection deficiencies for Hertford Rehabilitation and Healthcare Center since 2023-01-31, 19 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-06-05.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-06-05 | F0727, F0838 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F |
| 2025-06-05 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2025-06-05 | F0641, F0679, F0755 | Ensure each resident receives an accurate assessment. / Provide activities to meet all resident's needs. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2025-06-05 | F0628, F0732 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Post nurse staffing information every day. | C |
| 2024-05-16 | F0727, F0761, F0867 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E |
| 2024-05-16 | F0600, F0677, F0685, F0695, F0880 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Assist a resident in gaining access to vision and hearing services. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program. | D |
| 2024-05-16 | F0732 | Post nurse staffing information every day. | C |
| 2024-05-16 | F0623, F0657 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B |
| 2023-01-31 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | K |
| 2023-01-31 | F0697, F0755 | Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | H |
| 2023-01-31 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2023-01-31 | F0726, F0761, F0883 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | E |
| 2023-01-31 | F0561, F0578, F0584, F0657, F0677, F0690, F0695, F0867, F0880, F0887, F0947 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| 2023-01-31 | F0680, F0732 | Ensure the activities program is directed by a qualified professional. / Post nurse staffing information every day. | C |
How is Hertford Rehabilitation and Healthcare Center staffed relative to the NC average?
| Measure | This facility | NC average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.06048 | 3.83430 |
| Total nursing staff turnover (%) | 74.1 | 49.0 |
| Average number of residents per day | 66.3 | 86.9 |
Who owns Hertford Rehabilitation and Healthcare Center, and what chain is it in?
Hertford Rehabilitation and Healthcare Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name HERTFORD OPCO LLC and belongs to the SIMCHA HYMAN & NAFTALI ZANZIPER chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | NC EAST HOLDING LLC | since 07/01/2022 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | ALTER, TZVI | since 07/01/2022 |
| W-2 MANAGING EMPLOYEE | ROGERS, KIRK | since 07/01/2022 |
| CORPORATE DIRECTOR | ALTER, TZVI | since 07/01/2022 |
Were you or a family member harmed at Hertford Rehabilitation and Healthcare Center?