Pelican Health Randolph LLC
Pelican Health Randolph LLC is a 100-bed nursing home in Charlotte, North Carolina. CMS has certified it for Medicare and Medicaid since 1980-10-01. It averages 81.6 residents a day.
What harm was found in the violations cited at Pelican Health Randolph LLC?
CMS lists 47 health-inspection deficiencies for Pelican Health Randolph LLC since 2023-02-28, 26 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-09-17.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-09-17 | F0584, F0925 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2025-09-17 | F0558, F0600, F0609, F0628, F0658, F0684, F0687, F0689, F0690, F0693, F0695, F0880, F0919 | Reasonably accommodate the needs and preferences of each resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate foot care. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2024-06-27 | F0758, F0760 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. | E |
| 2024-06-27 | F0578, F0759, F0880 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. | D |
| 2024-05-03 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| 2024-05-03 | F0732 | Post nurse staffing information every day. | C |
| 2024-05-03 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B |
| 2024-04-24 | F0684, F0689 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2024-04-24 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| 2023-02-28 | F0561, F0584, F0677, F0712, F0725, F0812, F0867 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E |
| 2023-02-28 | F0550, F0554, F0578, F0582, F0600, F0636, F0641, F0644, F0646, F0656, F0689, F0758, F0761, F0919 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
Why was Pelican Health Randolph LLC fined 3 times?
| Date | Type | Amount |
|---|---|---|
| 2024-04-24 | Fine | $7,823 |
| 2024-04-24 | Fine | $7,823 |
| 2024-04-24 | Fine | $4,017 |
How is Pelican Health Randolph LLC staffed relative to the NC average?
| Measure | This facility | NC average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.15411 | 3.83430 |
| Total nursing staff turnover (%) | 76.1 | 49.0 |
| Average number of residents per day | 81.6 | 86.9 |
Who owns Pelican Health Randolph LLC?
Pelican Health Randolph LLC is registered with CMS as For profit - Corporation.
Were you or a family member harmed at Pelican Health Randolph LLC?