Crestview Health & Rehabilitation
Crestview Health & Rehabilitation operates 131 certified beds in Mooresville, North Carolina. Its Medicare and Medicaid certification dates to 1978-05-01. It averages 75.7 residents a day.
What harm was found in the violations cited at Crestview Health & Rehabilitation?
CMS lists 52 health-inspection deficiencies for Crestview Health & Rehabilitation since 2023-02-08, 34 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-09-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-09-11 | F0578, F0695, F0812 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide safe and appropriate respiratory care for a resident when needed. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-09-11 | F0700, F0880 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide and implement an infection prevention and control program. | D |
| 2025-07-11 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-07-11 | F0580, F0656 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-07-22 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2024-07-22 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2024-06-13 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K |
| 2024-06-13 | F0600, F0678, F0684, F0697 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services. | J |
| 2024-06-13 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | G |
| 2024-06-13 | F0841 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | F |
| 2024-06-13 | F0578, F0695, F0761, F0925 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2024-06-13 | F0554, F0607, F0641, F0656, F0657, F0677, F0689, F0690, F0758, F0759, F0842, F0580, F0609 | Allow residents to self-administer drugs if determined clinically appropriate. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2023-02-08 | F0802, F0805, F0835 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K |
| 2023-02-08 | F0812, F0814, F0867 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F |
| 2023-02-08 | F0677, F0757, F0804, F0809 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E |
| 2023-02-08 | F0584, F0641, F0656, F0688, F0692, F0695, F0758, F0849 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
Why was Crestview Health & Rehabilitation fined 4 times?
| Date | Type | Amount |
|---|---|---|
| 2025-07-11 | Fine | $15,015 |
| 2025-07-11 | Fine | $4,833 |
| 2025-07-11 | Fine | $4,833 |
| 2024-06-13 | Fine | $119,327 |
Has Crestview Health & Rehabilitation had payment denied by Medicare more than once?
| Payment denial start | Length in days |
|---|---|
| 2025-08-09 | 35 |
| 2024-07-04 | 40 |
How is Crestview Health & Rehabilitation staffed relative to the NC average?
| Measure | This facility | NC average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.11425 | 3.83430 |
| Total nursing staff turnover (%) | 81.6 | 49.0 |
| Average number of residents per day | 75.7 | 86.9 |
Who owns Crestview Health & Rehabilitation?
Crestview Health & Rehabilitation is registered with CMS as For profit - Limited Liability company.
Were you or a family member harmed at Crestview Health & Rehabilitation?