Piedmont Hills Center for Nursing and Rehab

Guilford · NC · For profit - Limited Liability company · ALLIANCE HEALTH GROUP chain · 126 certified beds · CCN 345116 · HOLDEN ROAD OPERATING COMPANY, LLC


Piedmont Hills Center for Nursing and Rehab operates 126 certified beds in Greensboro, North Carolina. Its Medicare and Medicaid certification dates to 1980-12-10. It averages 122.1 residents a day.

What harm was found in the violations cited at Piedmont Hills Center for Nursing and Rehab?

CMS lists 52 health-inspection deficiencies for Piedmont Hills Center for Nursing and Rehab, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2025-10-23.

Survey dateTagDeficiencySeverity
2025-10-23F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-10-23F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-06-11F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-02-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-02-10F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-12-05F0641Ensure each resident receives an accurate assessment.E
2024-12-05F0553, F0600, F0656, F0657, F0658, F0687, F0695, F0806Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate foot care. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2024-12-05F0584, F0638Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Assure that each resident’s assessment is updated at least once every 3 months.B
2024-07-17F0726, F0880Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide and implement an infection prevention and control program.K
2024-07-17F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2024-07-17F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-12-04F0697Provide safe, appropriate pain management for a resident who requires such services.J
2023-12-04F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.G
2023-12-04F0812, F0867, F0944Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.F
2023-12-04F0561, F0585, F0641, F0677, F0727, F0756, F0761, F0791Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure each resident receives an accurate assessment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident.E
2023-12-04F0550, F0578, F0580, F0582, F0584, F0602, F0607, F0642, F0657, F0660, F0758, F0806, F0883, F0914, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure a qualified health professional conducts resident assessments. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Plan the resident's discharge to meet the resident's goals and needs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Provide bedrooms that don't allow residents to see each other when privacy is needed. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D
2023-12-04F0575, F0732Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. / Post nurse staffing information every day.C
2023-12-04F0636, F0638Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assure that each resident’s assessment is updated at least once every 3 months.B

Why was Piedmont Hills Center for Nursing and Rehab fined 5 times?

DateTypeAmount
2025-10-23Fine$50,505
2025-06-11Fine$17,345
2024-12-05Fine$18,086
2024-07-17Fine$35,105
2023-12-04Fine$96,786

Has Piedmont Hills Center for Nursing and Rehab had payment denied by Medicare?

Payment denial startLength in days
2024-01-022

How is Piedmont Hills Center for Nursing and Rehab staffed relative to the NC average?

MeasureThis facilityNC average
Total nurse staffing hours per resident per day3.237393.83430
Total nursing staff turnover (%)47.349.0
Average number of residents per day122.186.9

Who owns Piedmont Hills Center for Nursing and Rehab, and what chain is it in?

Piedmont Hills Center for Nursing and Rehab is registered with CMS as For profit - Limited Liability company, operates under the legal business name HOLDEN ROAD OPERATING COMPANY, LLC and belongs to the ALLIANCE HEALTH GROUP chain.

RoleOwnerAssociation date
CORPORATE OFFICEREMANUEL, YOSEFsince 08/01/2024
OPERATIONAL/MANAGERIAL CONTROLALLIANCE HEALTH GROUP LLC, REAGAN, JENNIFERsince 01/16/2025
ADP OF THE SNFALLIANCE HEALTH GROUP LLC, COALITION GROUP LLC, REAGAN, JENNIFER, TEJAN-SIE, SHEIKHsince 01/01/2024

Were you or a family member harmed at Piedmont Hills Center for Nursing and Rehab?